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2013 Citizen Survey

2013 Citizen Survey. About the Citizen Survey. Great communities are partnerships of the government, private sector, community-based organizations, and residents, all geographically connected. The NCS attempts to gauge perceptions of these interactions. .

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2013 Citizen Survey

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  1. 2013 Citizen Survey

  2. About the Citizen Survey Great communities are partnerships of the government, private sector, community-based organizations, and residents, all geographically connected. The NCS attempts to gauge perceptions of these interactions. The NCS measures the “livability” of Noblesville. The phrase “livable community” is used here to evoke a place that is not simply habitable but that is desirable. It is not only where people do live, but where they want to live.

  3. Layered Reports • NRC organizes the data in 7 reports that allow you to absorb the information in “layers.” All the reports are on the Vision Noblesville website, the city’s website, and are linked with the PlanNoblesville documents. • Dashboard Summary of Findings • Community Livability Report • Trends over Time • Technical Appendices which includes national & regional benchmark data • Demographic Comparisons • Open Ended Responses • Online Survey Results (this data is not statistically weighted, but for information only)

  4. Legend Higher than national benchmark x Facets of Livable Communities Similar to national benchmark Lower than national benchmark Benchmark comparison not available Most important to quality of life Safety Built Environment Education and Enrichment Natural Environment Recreation and Wellness Mobility Community Engagement Economy

  5. Pillars of Livable Communities: Community Characteristics What makes a community livable, attractive, and a place where people want to be? Compare 2013 - 96% 2010 - 95% Compare 2013 – 93% 2010 – 91%

  6. Pillars of Livable Communities: Governance How well does the government of Noblesville meet the needs and expectations of its residents? Compare 2013 – 87% 2010 – 90%

  7. Pillars of Livable Communities: Participation Are the residents of Noblesville connected to the community and each other? Compare 2013 – 77% 2010 – 82% Compare 2010 Recommend – 91% Remain – 90% Contact – 50%

  8. The Details 1200 paper surveys were mailed by National Research Center to randomly selected homes in October, 2013 and were collected until December 4. 327 surveys were returned, giving us a margin of error of +/- 5%. This is the same margin as the 2010 survey with 361 completed surveys. Results are statistically significant and are demographically weighted to compare to the 2010 U.S. Census for Noblesville. An online survey was available for any resident to complete from December 4, 2013 - January 6, 2014. 394 surveys were completed. As in 2010, the results were very similar to the paper survey.

  9. Custom Question: Mass Transit 2010 Question:  If a ground level, commuter train service was established running from Noblesville south to Greenwood (with multiple station stops in Indianapolis) how often, if at all, would you use this service?  (Please choose the single option that best fits your expected use). 2013 Question:  If the following mass transit options were established running from Noblesville south into Indianapolis, how often, if at all, would you use each of the following types of services?

  10. Mass Transit Observations • Residents report that they prefer light rail to a rapid transit bus service. • Residents are now much more likely to use mass transit as compared to 2010.  In 2010, 59% said they wouldn’t use or would rarely use a service.  In 2013, that was significantly reduced to 32% for light rail and 49% for rapid transit bus.  In other words, fully two-thirds of our residents would now use light rail and approximately half would use rapid transit bus. • In 2010, it was understood that the proposal was for light rail.  For light rail in 2010, 41% said they would use mass transit at least monthly.  In 2013, 68% responded the same way.  

  11. Custom Question:Which of the following housing options, if any, would you be most likely to choose for your next home in Noblesville? • Trying to Gauge: • What type of housing would you want in your NEXT home? • Other than the traditional home on at least a ¼ acre lot, what are resident preferences on the type of housing they would live in?

  12. Custom Question:What do you think will be the single biggest issue facing Noblesville over the next five years? 239 residents responded to this open-ended question and their verbatim responses were rolled up into these frequencies. The “other” category comprised a wide variety of comments that only occurred 1-3 times.

  13. Highlights Overall our ratings were stable as compared to 2010. Noblesville residents continue to enjoy a high quality of life and have a positive attitude toward our economy. Safety, an important factor to maintaining residents’ overall quality of life, received high ratings. Areas for improvement: Adult enrichment and a range of mobility issues, from street repair and congestion to mass transit and bike paths. Residents would use alternative modes of transportation if they were available. The Citizen Survey agreed with the community exercises for the update to the Noblesville Comprehensive Master Plan, and none of its conclusions conflict with the Master Plan.

  14. Next Steps: Detailed Review by Vision Teams

  15. Next Steps Key stakeholders are being asked to read the survey and compile our final round of questions for NRC in early March. Survey results will be on the website with opportunities for the community to respond/comment in respectful ways. This information will be integrated with Vision team comments. Vision teams will make recommendations to department directors and Common Council after they do a careful review under their respective pillars. Recommendations will be finalized by Summer 2014

  16. Vision Steering Committee - 2014 Members: • Mayor – City of Noblesville John Ditslear • President – Noblesville Common Council Mark Boice • Deputy Mayor – City of Noblesville Mike Hendricks • Chair-Noblesville Chamber of Commerce Dr. John M. Paris • Superintendent – Noblesville Schools Dr. Libbie Conner • CEO – Riverview Hospital Pat Fox • CEO – Social Services – Janus Developmental Services Connie Sanders • Chair - Manager, Vision NoblesvilleCindy Benedict Responsibilities: Assure overall Vision progress with metrics and strategies Accountability—assign areas of responsibility Prepare status report for community, Mayor, Common Council Spearhead Citizen Surveys every three years

  17. Organizations Making A Collective Impact with Vision Noblesville Through Its Various Committees and Councils Aspire Indiana Ballerinas Academy of Dance The Belfry Theatre Best Buy Bethel Lutheran Church Bona Vista Boys & Girls Club of Noblesville CAGI Cherish Center Christmas in Action CICOA Aging & In-Home Solutions Citizen Appointees - Not representing a company or nonprofit (12) City of Noblesville Common Council City of Noblesville Department Directors/Employees CSO Architects DeerCreekCommunity Church Deliberate Media Duke Energy Gaylor Electric, Inc. Good Samaritan Network Grace Church H.A.N.D. (Hamilton County Neighborhood Development) Habitat for Humanity of Hamilton County Hamilton County Artists’ Assoc. Hamilton County Cultural Arts Comm. Hamilton County Government Hamilton County Conv. & Vis. Bureau Hamilton East Public Library Imavex Indiana Dept. of Child Services Indiana Family & Social Services Admin. Interfaith Hospitality Network Ivy Tech Janus Developmental Services Jehoshua House Keep Noblesville Beautiful Live the Way Logan Street Sanctuary Logan Street Signs & Banners Nickel Plate Arts Noble Industries Noblesville Chamber of Commerce Noblesville East Middle School Noblesville Economic Development Dept. Noblesville High School Noblesville Housing Authority Noblesville Main Street Noblesville Parks & Rec. Dept. Noblesville Planning Dept. Noblesville Preservation Alliance Noblesville Schools Administration Noblesville Township Trustee Noblesville West Middle School Noblesville Youth Assistance Program Our Lady of Grace Catholic Church Pedcor Realty Premier Planning Prevail, Inc. Promising Futures RE Repair Riverview Community Services Riverview Hospital Salvation Army Sandol & Assoc. Service First Cleaning SMC Corporation State Farm Insurance Taylored Systems United Way of Central Indiana, Hamilton County Vectren White River Christian Church Work One 72 Organizations Make Noblesville Strong!

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