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Carrier Corporation. The world’s largest manufacturer of air conditioners. “How I saved $ 100 Million on the Web”. Internet article, you can find it here: http://www.fastcompany.com/magazine/43/ideazone.html
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Carrier Corporation The world’s largest manufacturer of air conditioners
“How I saved $ 100 Million on the Web” • Internet article, you can find it here: • http://www.fastcompany.com/magazine/43/ideazone.html • Carrier Corp. is a global enterprise, with more than $10 billion in revenues each year. • They buy more than 50% their components and services through the Internet. • Approximately 10% of their revenue is due to web-based sales channels.
“How I saved $ 100 Million on the Web”(II) • They achieved a huge increase in efficiency • Time to get an order from a partner went down from 6 days to 6 minutes • Online purchasing helped to cut costs down • Saved almost half their customer-service costs by online competiting bidding
AstraZeneca Multinational pharmaceutical company
AstraZeneca • They use a web-based sales plan customized for their different customers. • Each one with different discounts and agreements • Customers are able to consult real-time information on the status of their purchase.
AstraZeneca (II) • Purchase statistics can be easily accessed and analyzed. • Internet Forum for feedback – with any sale, the customer will be given a login and password, so they can show their opinion. • More info in: • http://www.web-enable.com/industry/case_studies/enterprise_data.asp
Whirlpool Appliances supplier
Whirlpool • Online shop on their main Web page. • Inside it you can order products as usual, but you can also: • customize them, • order spare parts and, • look at the schematics