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Plan of Action and Milestones (POAM). Goals. Mission, Vision Statement. Progress Reviews, Adjustments, Proceed. Vision. Performance Measures. Objectives. Figure 5.1, Steps to Vision. Figure 5.2, Performance Cycle. Measure. Analyze. Improve. Learning and Growth. Stakeholder.
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Plan of Action and Milestones (POAM) Goals Mission, Vision Statement Progress Reviews, Adjustments, Proceed Vision Performance Measures Objectives Figure 5.1, Steps to Vision
Figure 5.2, Performance Cycle Measure Analyze Improve
Learning and Growth Stakeholder Resources IP.1 Improve business processes S.1 Deliver medical supplies as requisitioned LG.1 Recruit, train, and certify employees R.1 Articulate and document resource requirements R.2 Incorporate stewardship, accountability, and internal controls S.2 Provide best value solutions IP.2 Develop collaborative end-to-end process LG.2 Develop knowledge and information sharing environment S.3 Provide total visibility R.3 Link decisions to resources IP.3 Eliminate redundancies LG.3 Create and develop leaders at all levels Internal Processes Figure 5-3. Balanced Scorecard Example