X (Customer 1)

Sep 30, 2014

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X (Customer 3). X (Grand Mean). X (Customer 2). X (Customer 1). SS (Factor) - Between Levels Variation. c. Customer Delivery Times. b. a. S( a 2 +b 2 +c 2 ). X (Customer 1). SS (Error) - Within Levels Variation - Residuals. X (Customer 3). X (Grand Mean). X (Customer 2).

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X (Customer 1)

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X (Customer 3) X (Grand Mean) X (Customer 2) X (Customer 1) SS (Factor) - Between Levels Variation c Customer Delivery Times b a S(a2+b2+c2)
X (Customer 1) SS (Error) - Within Levels Variation - Residuals
X (Customer 3) X (Grand Mean) X (Customer 2) X (Customer 1) SS (Total) - Total Variation Customer Delivery Times