1 / 14

Information Technology Update Presented by Peter Santos October 27, 2008

Information Technology Update Presented by Peter Santos October 27, 2008. Overview. Departmental Goals and Objectives Pilot Projects Projects Completed Future Projects Helpdesk and Infrastructure Statistics. Departmental Goals and Objectives.

calista-marquez
Download Presentation

Information Technology Update Presented by Peter Santos October 27, 2008

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Information Technology Update Presented by Peter SantosOctober 27, 2008

  2. Overview • Departmental Goals and Objectives • Pilot Projects • Projects Completed • Future Projects • Helpdesk and Infrastructure Statistics

  3. Departmental Goals and Objectives • Provide high level Technical Support to accomplish the Strategic Objectives set by the School Board. • Enhance Curriculum and Improve Instruction. • Support Student learning and development. • Provide Equitable Student and Staff access to high quality Technology.

  4. Technology Organizational Chart Chief Financial Officer Mark Dunham Director of Technology (Acting) Peter Santos Department Clerks Lee Ann Claytor Doreen DaCruz Leatrice Higgins E-Mail Administrator Cathy Sperduti Tech Services Expeditor VACANT PLATO Efrain Osorio Network Facilitator Peter Santos Student Information Systems REG 2000 Team Consultants: Lou DiPaola Mark Achin George Harlow Network Engineers Peter Santos Consultants: Raul Samayoa James Bowen Arthur Leheurx Field Service Specialists Mark Anderson David Curry John DiSano Abayomi Elemo Julio Estrada Cleora Francis-O’Connor Vinicio Vasquez Rodney Wilson VACANT

  5. Pilot Projects • Student E-Mail Live@EDU (Exchange Labs) • Web based on-line hosted email service for students. • Built-in protection from internal and external threats (Antivirus, Anti-Spam and SSL Security). • Pilot launched during the week of October 20th at Mount Pleasant and Classical High Schools, 950 e-mail accounts. • SIS Personal Literacy Plan Module • A Document Intervention Module for students. • Documents teaching strategies used to assist students to overcome literacy obstacles. • Piloting in two elementary schools ( C. Young and Fogarty )

  6. NComputing X-series • PCI-based • 10m / 33ft. distance • Up to 7 users per PC Pilot Projects • N-Computing • Solution that expands computer access improving student to computer ratios. • Reduces technology acquisition and ongoing maintenance costs. • Energy Savings. • Pilot Launched during the week of October 13th at Feinstein ES at Broad St. and Veazie St. school site will follow shortly.

  7. Projects CompletedSeptember & October • Central Workstation Deployment • Installation of 330 workstations and 44 printers. • Removal of 110 workstations. • Completed in 2 weeks. • Cost savings of over $60,000 on hardware purchases. • mCLASS DIBELS PDA Deployment • Deployment and setup of 100 PDAs. • Setup of sync stations in common areas in 7 schools.

  8. Projects CompletedSeptember & October • Gilbert Stuart MS and Feinstein HS Wireless • Deployment and setup of 25 network Access Points. • Both campuses are fully wireless improving network access for students. • Energy Savings Script • Turns off all computers housed in all schools at a certain time.

  9. ProjectsCompletedJuly & August • Over 30 Projects were completed during the summer break. • Sample of Projects Completed • Upgraded internet bandwidth at 28 school sites. • Installed new Server hardware that will house the Student Information System’s database. • Replaced all network equipment at Central High School. • Installed a new security workstation in the Administration building. • Upgraded 10 school network routers.

  10. Future Projects • Re-deploy workstations to Elementary schools • Evaluate and repair workstations that were removed from Central HS to improve student to computer ratio. • Student Information System Server Upgrade • Upgrade of server hardware to improve overall application performance. • New Construction Projects (CTE & Bishop) • Main focus on network infrastructure meeting specifications outlined in the current tech plan.

  11. Future Projects • Erate (Year11) Network Projects • Replacement of entire network equipment and adding wireless coverage in 7 schools. • Upgrade of network routers in 10 schools. • Total cost of $579,771.35 • District’s local share of cost $60,299.73 • New Technology Plan (2011-2014) • Align Tech Plan to the curriculum plan. • Make certain Technology goals are achievable. • Regular scheduled evaluations of the Tech Plan.

  12. Helpdesk Statistics(Comparing Sept 2007 to Sept 2008)

  13. Helpdesk Statistics September • Total Number of Technical Requests: 1,490 • E-mails: 1041 • Phone Calls: 297 • V-Mail: 145 • Walk Ins: 7 • Requests Resolved By the Helpdesk: 1000 • Total Number of Work Orders created by the Helpdesk: 490 • Total Amount of Work Orders created: 534 • Average response time; 1 business day. • Average response time to resolution, within 5 business days.

  14. Infrastructure Statistics • Locations Supported: 51 • Network Servers: 95 (8% Virtualized) • Network Equipment: Over 1,300 devices • Network Users: Over 27,000 Accounts • Student Workstations: Approximately 7,000 • 1/3 have been purchased in the past 3 years. • 5:1 (ES), 3:1 (MS) and 3:1 (HS) Ratio of computers to students • Applications: 150 local and networked applications.

More Related