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Chapter 5 Entrepreneurship
Amazon.com, Inc. is an Americane-commerce company based in Seattle, Washington. It was one of the first major companies to sell goods over the Internet. Founded by Jeff Bezos in 1994, and launched in 1995, Amazon.com began as an online bookstore but soon diversified its product lines by adding VHSs, DVDs, music CDs, MP3s, computer software, video games, electronics, apparel, furniture, food, toys, and more. • Amazon has established separate websites in Canada, the United Kingdom, Germany, Austria, France, China, and Japan. It ships globally on selected products. • It made its first annual profit in 2003.
Hotmail.com • Sabeer Bhatia was born in Chandigarh, India in 1968. • went to Stanford in 1989 to pursue his M.S. in Electrical Engineering. • At Stanford, he was inspired by entrepreneurs such as Steve Jobs and Scott McNealy eventually deciding to become one himself. Instead of pursuing a Ph.D. after his Masters, he decided to join Apple in 1991. • After a brief stint at Apple, Sabeer joined a startup company called Firepower Systems Inc, where he spent two years. In 1994, Sabeer started working on new ideas for the Internet and he teamed up with Jack Smith, a colleague from Apple Computer, Inc.
Hotmail (Cont.) • The two came up with the concept of a web-based database entitled Javasoft. While pursuing this idea, they subsequently realised the potential of a web-based e-mail system and thus decided to create one called HoTMaiL (the uppercase letters spelling out HTML - the language used to write the base of a webpage).In order to attract attention, the e-mail service was provided for free and revenue was obtained through the advertising on the website. Draper Fisher Ventures invested $300,000 on the project and the service was launched on July 4, 1996. • In less than six months, the website attracted over 1 million subscribers. As the interest in the web-based email provider increased, Microsoft eventually took notice and on December 30, 1997, Hotmail was sold to Microsoft for a reported sum of $400 million.
Hotmail (Cont.) http://www.businessweek.com/smallbiz/news/coladvice/book/bk990903.htm
Entrepreneur Unveils New Tourist Spacecraft Sir Richard Branson Burt Rutan http://www.nytimes.com/2008/01/23/science/space/23cnd-spaceship.html?_r=1&oref=slogin
Fostering Entrepreneurship • Learning Goals 1. Explain the nature of entrepreneurship and the impact the environment has on it 2. Describe the competencies that contribute to entrepreneurs’ success 3. Outline the planning essentials for potential entrepreneurs 4. Describe the basic essentials of corporate entrepreneurship
Entrepreneurs and External Factors • Entrepreneurs create something for the purpose of gain while accepting the risk and uncertainty associated with their ventures. • Entrepreneurs typically incorporate at least one of the following: • Something new • Something better • An underserved or new market • New delivery system or distribution channel
Entrepreneurship: Its Meaningand Scope Common Components of Entrepreneurship What is Entrepreneurship? Somethingnew Somethingbetter • The creation of an innovative organization for the purpose of economic gain or growth under conditions of risk or uncertainty New deliverysystem ordistribution channel Entering an underserved or new market
How Does the Environment Affect Entrepreneurship? • Open and free markets • Deregulation • Political climate • Economic and technological conditions • Support system • Availability of capital and loans • Tax rates and policies • Support services: SBA, SBDCs, venture capital firms, chambers of commerce, etc.
How Does the Environment Affect Entrepreneurship? • Business incubation: a business support process that accelerates the successful development of start-up and fledging companies by providing entrepreneurs with an array of targeted resources and services • Common features in business incubators • Management and technical guidance • Networking • Rental space/flexible leases • Shared business services and equipment • Psychological and moral support • Assistance in obtaining financing
Is a Small Business an Entrepreneurial Firm? • Small business—one that is independently owned and operated and which is not dominant in its field of operation. refer to anyone who owns a major equity stake in a company with fewer than 500 employees. • SBA defines size by number of employees or dollars of sales, depending upon industry • Small business firm may be entrepreneurial, depending upon its initiatives
Are Family Businesses Entrepreneurial Firms? • Family business: one owned and managed mostly by people who are related by blood and/or marriage • May or may not be entrepreneurial • 30% of family businesses survive to the second generation, 12% to the third generation, and 3% to the fourth and beyond
Personal Attributes Successful Entrepreneurs • Need for Achievement • Desire for Independence • Self-Confidence • Self-Sacrifice Managerial Competencies Attributes • Strategic Action • Planning and Administration • Teamwork • Communication • Self-Management Technical Proficiency Attributes • Varies by Type • of Business Started Common Attributes of Successful Entrepreneurs(adapted from Figure 5.1)
Competencies of Successful Entrepreneurs Self management Communication Successful entrepreneurs • Need forachievement • Desire forindependence • Self confidence • Self sacrifice Planningand administration Teamwork Strategic action Multicultural Specialized Knowledge Varies by type of business launched
Importance of Self-Confidence and Optimism I think its’ important to see this clear path and not be discouraged when people throw stones at it, because they will. You will have to be willing to see the path, believe in it, and have the stamina and persistence to stick with it. You have to stand your ground and have confidence. Denise Divine Founder of Devine Foods
Strategic Action Competency: Interrelated Strategic Practices of Successful Entrepreneurs Delivering products and services that are perceived as high quality and that are seen by its customers or clientsas adding value Developing or improving products and services on a regular basis Generating new customers or clients that expand revenue Focusing marketing expenditures and developing customer-oriented employees Maintaining financial control of the firm Establishing a strong commitment to ethical practices
Planning and Administration Competency: Snapshot Do your homework prior to starting the business. Make sure the market truly needs your service or product. Finally, make sure you can differentiate your service or product from the competition in a way that is beneficial to the customer. Stay focused on your goals, but be flexible enough to modify your business plan to match what the market is truly asking for. As evidenced of why this is important: 75 percent of my firm’s revenue today is from services we didnot offer in my original business plan. Daniel Driesenga Founder and CEO Driesenga & Associates
Communication Competency • Successful entrepreneurs score higher than 82 percent of the population on their ability to express support and encouragement • Successful entrepreneurs succeed by helping other people—their employees, partners, investors, suppliers—become successful themselves
Planning Essentials for Entrepreneurs • Business Plan • Snapshot • Describes the basic idea that is the foundation for the start-up and outlines how that idea can be turned into reality “Someone once said: If you don’t know where you’re going, any road will take you there. You need to know exactly where you want to go, what route you’re going to take, when you will arrive and what you are to do upon arrival—no guesswork at all. You need to determine whether there is a demand for your service and, if so, what constitutes your market.” Don DoggettManagement Counselor Counselors to America’s Small Business
Business Plan: Essential Components I. Executive Summary • What, how, why, where, and when must be summarized II. Business Description Component • The name of the business • The potential and uniqueness of the new venture (continued)
Business Plan: Essential Components(cont’d) III. Marketing Component • Convince investors that sales projectionsand competition can be met • Identify target market, market position,market share, pricing strategy • Evaluate all competition and state why andhow you will be better than your competitors • Identify advertising plans with cost estimates
Business Plan: Essential Components(cont’d) IV. Location Component • Describe the advantages of your location (zoning, tax laws, wage rates); list the production needs in terms of facilities (plant, storage, office space) and equipment (machinery, furnishings, supplies) • Indicate proximity to your suppliers
Business Plan: Essential Components(cont’d) V. Management Component • Supply résumés of all key people in the management of your venture • Describe the legal structure of your venture (sole proprietorship, partnership, or corporation) • Give information on how and how much everyone is to be compensated
Business Plan: Essential Components(cont’d) VI. Financial Component • Describe the needed sources for your funds and the uses you intend for the money • Develop an estimated budget, cash flow statement, and profit and loss statement • Create stages of financing for purposes of allowing evaluation by investors at various points
Business Plan: Essential Components(cont’d) VII. Potential Critical-Risks Component • Any potentially unfavorable industry-wide trends, such as price cutting by competitors • Design or manufacturing costs in excess of estimates • Sales projections not achieved • Product development schedule not met • Provide some alternative courses of action
Business Plan: Essential Components(cont’d) VIII. Milestone Schedule Component • Develop a timetable or chart to demonstrate when each phase of the venture is to be completed IX. Appendix or Bibliography
How to Start the Business Buy Strategy Start-up strategy Other options Franchise strategy
Principle of Affordable Loss • The conscious determination of the amount of resources (money, time, and effort) entrepreneurs are willing to commit to an idea, which, in turn, influences the choice of strategies and methods needed to generate early revenues • Addresses tension between excessive analysis and quick action
Finding Funds Venture capitalist Business angel Entrepreneur,family,friends Private sectorfinancialinstitutions Businessincubators,government agencies (SBA)
Factors That Favor a Global Start-Up(adapted from Figure 5.2) Foreign Financing is Better Human Resources Are Dispersed Among Countries Target Customers Require an International Presence Global Start-Up Foreign Competition Will Quickly Enter the Market Domestic Inertia Could Impede Later Efforts to Internationalize Domestic Market is Too Small to Support Expenses
Recommendations to Ensure a Successful Family Business Clear Job ResponsibilitiesAnd Authority Relationships Explicit Hiring CriteriaFor Family Members Commitment toResolving Conflicts Quickly Plan for ManagementTransitions Use of OutsideAdvisors/Directors
Corporate Intrepreneurship • What is Corporate Intrepreneurship? • Refers to the fostering of entrepreneurial behavior within established companies to product growth and profits. • Essential for the survival of firms • Who Is a Corporate Entrepreneur? • Someone in an organization who champions turning new ideas into profitable realities
Fostering Corporate Intrepreneurship Commitment from senior management Flexible organization design Autonomy of the venture team Incentivesand rewardsfor risk taking Appropriatelydesigned controlsystem Competent and talented people who exhibit entrepreneurialbehaviors and attitudes