100 likes | 255 Views
Management Information Systems & Technology. Management Information Systems make Data Useful. DISORGANIZED RAW DATA. INFORMATION USEFUL FOR MANAGERS. Then . . . . screened for relevance & meaningfulness to become. ORGANIZED INTO. information.
E N D
Management Information Systemsmake Data Useful DISORGANIZED RAW DATA INFORMATION USEFUL FOR MANAGERS Then . . . . screened for relevance & meaningfulness to become . . . ORGANIZED INTO information
Matching Information Requirements w/ Managerial Levels Characteristics of Information SOURCE SCOPE AGGREGATION TIME HORIZON TOP Management External Very Wide Aggregate Future Middle Management Lower level Supervisory Internal Very Narrow Detailed Historical
Information Needs by Organizational Level STRATEGIC LEVEL SYSTEMS TACTICAL LEVEL SYSTEMS KNOWLEDGE LEVEL SYSTEMS OPERATIONAL LEVEL SYSTEMS
EXECUTIVE SUPPORT SYSTEMS (ESS) • 5-year sales trend forecasting • 5-year operating plan • 5-year budget forecasting • profit planning • manpower planning STRATEGIC LEVEL SYSTEMS
MANAGEMENT INFORMATION SYSTEMS (MIS) • Sales Management • Inventory Control • Annual Budgeting • Capital Investment Analysis • Relocation Analysis TACTICAL LEVEL SYSTEMS
DECISION SUPPORTSYSTEMS (MIS) D • Sales Region Analysis • Production Scheduling • Cost Analysis • Pricing/Profitability Analysis • Contract Cost Analysis TACTICAL LEVEL SYSTEMS
KNOWLEDGE WORKSYSTEMS (KWS) • Engineering Workstations • Graphics Work Station • Managerial Workstations KNOWLEDGE LEVEL SYSTEMS
OFFICE AUTOMATIONSYSTEMS (OAS) • Word Processing • Image Storage • Electronic Calendars KNOWLEDGE LEVEL SYSTEMS
Order tracking Plant Scheduling Accounts Payable Accounts Receivable Tax Reporting Training & Dev. Machine Control Payroll Auditing Compensation Order Processing Cash Management Employee Record keeping TRANSACTION-PROCESSINGSYSTEMS (TPS) OPERATONAL LEVEL SYSTEMS