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OMC/R Raw DATA

ITU-T Workshop on Practical measurement of QoS/QoE Parameters for Regulatory compliance (Cotonou, Benin16-17 July 2012 ). OMC/R Raw DATA . Christian BLANCHARD CEO Planet Network International. PLANET NETWORK INTERNATIONAL. RPM SYSTEM . OMC/R Raw DATA approach. QoS VS Regulators.

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OMC/R Raw DATA

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  1. ITU-T Workshop on Practical measurement of QoS/QoE Parameters for Regulatory compliance(Cotonou, Benin16-17 July 2012 ) OMC/R Raw DATA Christian BLANCHARD CEO Planet Network International

  2. PLANET NETWORK INTERNATIONAL RPM SYSTEM OMC/R Raw DATA approach QoS VS Regulators Processing Raw Data Results Overview

  3. QoS VS Regulators

  4. QoS VS Regulators Current situation on how to control QoS? How to effectively control the QoS? Drive Test and / or Monitoring 24hours/24?

  5. Objectives of Quality of Service for regulators regarding to Users The key points to control the QoS of the networks? What are the Expectations of a User for QoS in mobile networks ? • Network availability (probability of obtaining a new call), • Maintaining communications, • Voice quality of communication One of the main roles for the regulator is : • Ensure compliance with the application of the specifications provided to operators in the awarding of the license, • To assist operators in their efforts to improve the QoS to satisfy the final consumer

  6. What are The key points to control the QoS of the networks? • Regularly monitor and enforce the specifications strictly • Ensure a good network coverage and a good voice quality • Ensure competition between operators for lowering call prices • Communicating the results of the network status to end_users • …

  7. Current state about measurement of QoS • Drive test and/or END TO END • measurement are mainly outdoors and periodic: • some parts of the territory or buildings, highways and main roads • a given period : once a year for over a month

  8. Current state about measurement of QoS • However, they have an interest, that of measuring such coverage • They reflect a snapshot of the state networks They are tools greatly appreciated by the regulators and operators

  9. Others current state/QoS measurement Customer complaints: • This is an important source of service quality that cannot be ignored. The protocol analyzers: • They are connected to the BTS, BSC and MSC over time to check for problems on the mobile network.

  10. A new and Complementary Approach • In 2005, PNI designed a complementary tool which provide KPI’s Reports 24 hours a day. • Reports take into account OMC/R RAW DATA

  11. OMC/R Raw DATA approach • Hardly used by regulators, as long implementation for reasons primarily regulatory • They are obtained by collecting raw data from the OMC/R among operators. • To be usable, they are transformed into KPI (Key Performance Indicators). • KPIs are obtained using formulas and the compilation of various data. • KPIs are used to assess the maintenance of the call, the volume of traffic, quality of service across the network. • KPIs can thus detect cells at fault, the peak hours.

  12. Some KPI’s commonly used • Failure rate of HO Handover Request or DL / UL Quality Rate: commonly used threshold <2% • Call Setup Success Rate (CSSR):> 95% • Call Drop Rate (CDR): commonly used threshold <2% • Levels of congestion or TCH Blocking Rate: commonly used threshold <2%

  13. OMC/R Raw DATA approach KPI'S from OMC/ R are key elements: • Indisputable, as from raw data permanent •    and traceable over time .... • To be usable, they are transformed into KPI (Key Performance Indicators).

  14. RPM SYSTEM OVERVIEW

  15. The solution put forth by PNI RPM SYSTEM SOLUTION

  16. QoS control system • System that records each call from each subscriber 24h/24 no matter its location in a given network • System at the forefront of Web technology • Powerful database system • Multi-vendors (compatible with all vendor equipment of operators around the world) • Multi-technology : 2G, 3G, 4G … • Completely designed to meet the needs of regulators

  17. QoS control system • This system provides the following services and more to regulators: • Functions of analysis, edition reports and alarms • Historic of data by operator • Supervision and monitoring monthly for the issuance of penalties against the operator which does not respect the specifications • Better quality of service ensured for the end users

  18. QoS control system • Features of this system: • Collecting Raw data counters OMC-R of any equipment • Technology based on Web browsing 2.0 • Automatic alerts of events by email • System allowing to send reports automatically by email • Alarm programming • Unequivocal data processing • Easy-to-use

  19. OMC Data OMC Data Intranet/Internet (secured ssh/https Recovery Raw data Recovery Raw data User...n User 1 Aministrator QoS control system HOW IT WORKS ? Raw Data coming from Mobile Operator

  20. User Profile Homepage User A customizable tool according to each user Menu available Exporting results Result of Last month processed

  21. 100% of the indicators present for the day Data missing or not yet integrated for the month 24 hours of data for present day User Profile Editing reports after collection and data analysis Factor integrity and reliability of the month

  22. Fields selected in our query Fields need for the query User Profile Investigate data easily using Query Builder

  23. Filter level User Profile Rich, Interactive and detailed flexible reporting The data report

  24. Result of our query User Profile Informative results tabulated by Query Builder

  25. Graph settings Graph Overview User Profile Interactive and flexible graphical reporting generated by Query Builder

  26. User Profile GIS (Geographical Information System) Interactive visualization of the network on a map

  27. User Profile Mapping out severity levels Cellule défectueuse, haut critère de sévérité Cellule défectueuse, critère de sévérité moyen, grosse zone impactée

  28. Coverage area of cell 347 for this interval Intervals defined for this KPI User Profile GIS 3D Overview (HO SUCCESS RATE) Interactive visualization of the network on a map

  29. PLANET NETWORK INTERNATIONAL Processing RAW DATA from the OMC-R Tool: RPM SYSTEM

  30. Results Overview Reliability of data provided by the operator An example using Operator XXXX Data processing for the month of December 2009

  31. Results Overview Alarm Results Operator XXX: Showing Alarm Results from April to December 200X

  32. Results Overview Results by severity level Operator XXXX: Showing severity level results from April to Dec 200X

  33. Results Overview Number of cells identified Operator XXXX: Showing recurrent faulty cells from April to December 200X

  34. Conclusions and Recommendations • Drive Test • OMC/R Raw Data Are they in competition? A specific audit = current network status Establishing a system of QoS management Voice quality measurement (user’s perception) Unequivocal Measurement of Key Performance Indicators (KPIs) and Key Quality indicators(KQIs) Permanent Penalties Objectives are differents They are complementary !

  35. PLANET NETWORK INTERNATIONAL Questions ?

  36. PLANET NETWORK INTERNATIONAL THANK YOU FOR YOUR ATTENTION For more information: Come to visit us at the coffee break Or contact us at: rpmsystem@planetworkint.com

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