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He Said What?

He Said What?. Kurt Koopmann GCHD – Public Information Officer. In a Land and Time Far Away. Drinking Water Threat. Fun with Tularemia. Enthusiasm grows Expect the unexpected Coordinate message with all involved. BioWatch. Trouble In The Gulf. H1N1 – Build it and They Will Come.

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He Said What?

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  1. He Said What? Kurt Koopmann GCHD – Public Information Officer

  2. In a Land and Time Far Away

  3. Drinking Water Threat

  4. Fun with Tularemia • Enthusiasm grows • Expect the unexpected • Coordinate message with all involved

  5. BioWatch

  6. Trouble In The Gulf

  7. H1N1 – Build it and They Will Come

  8. Multiple Media Interviews KPRC Channel 2 Houston KXLN Univision Houston

  9. Momma always said, “babies and hurricanes, they come at night.”

  10. President Bush Media, Media and More Media

  11. Multiple News Conferences

  12. A Sticky Situation

  13. Press Conference at County Courthouse

  14. Oil Spill Media Coverage

  15. Rudy Guillani • “Leaders must find a balance between speed and deliberation…The need for quick decisions…is strongest in times of crisis. People are afraid and uncertain, and need to feel someone is in charge.”

  16. Have a Plan

  17. Crisis Message Qualities • Simple

  18. Crisis Message Qualities • Simple • Timely

  19. Crisis Message Qualities • Simple • Timely • Accurate

  20. Crisis Message Qualities • Simple • Timely • Accurate • Relevant

  21. Crisis Message Qualities • Simple • Timely • Accurate • Relevant • Credible

  22. Crisis Message Qualities • Simple • Timely • Accurate • Relevant • Credible • Consistent

  23. Plan to Prevent This!

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