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Cisco 500-051 Unified Communications Contact Center Express Implementation - UCCX
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Question NO 1, If you have not configured the database subsystem, what is the status of the database subsystem on the Control Center page of AppAdmin? A. partial service B. out of service C. shutdown D. not configured Answer: D https://www.dumpspdf.com/500-051.html
Question NO 2, Historical reports can be generated using which two Cisco Unified CCX tools? (Choose two.) A. Historical Reports Data Store B. Historical Reporting Client C. Cisco Unified Intelligence Center D. Cisco Supervisor Desktop Answer: B,C https://www.dumpspdf.com/500-051.html
Question NO 3, In the Expression Editor panel of Cisco Unified CCX Script Editor, what are three reasons to use the Java tab? (Choose three.) A. to invoke a specified method of a custom Java class B. to reference a variable of a custom Java Object C. to pass variables between two different workflows D. to create an object for the purpose of executing methods on a remote computer E. to get a reference to the Contact and Session states F. to allow for arguments to be passed to a specified method Answer: A,B,F https://www.dumpspdf.com/500-051.html
Question NO 4, What is the maximum round-trip time between Cisco Unified CCX servers in a WAN deployment? A. 2 ms B. 10 ms C. 50 ms D. 80 ms Answer: D https://www.dumpspdf.com/500-051.html
Question NO 5, In a Cisco Unified CCX application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number? A. Create Container Prompt B. Create Generated Prompt C. Create Language Prompt D. Create Conditional Prompt Answer: B https://www.dumpspdf.com/500-051.html
Question NO 6, What is the purpose of relative filters? A. generate historical and real-time reports for the previous week B. generate historical time reports for the previous week C. filter spam emails from reaching the email queues D. report on previous port usage Answer: B https://www.dumpspdf.com/500-051.html
Question NO 7, Which two Cisco Unified CCX steps invoke another Cisco Unified CCX application script? (Choose two.) A. CallSubflow step B. On Exception Goto step C. Trigger Application step D. Connect step Answer: A,C https://www.dumpspdf.com/500-051.html
Question NO 8, During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed? A. Timeout B. SQL Error C. Successful D. No Data Answer: C https://www.dumpspdf.com/500-051.html
Question NO 9, Where can you start, stop, and restart Cisco Unified Contact Center Express services? A. Control Center on Cisco Unified Contact Center Express Serviceability B. System page on Cisco Unified Contact Center Express Administration C. Cisco Desktop Administrator D. Cisco Unified Communications Operating System Administration Answer: A https://www.dumpspdf.com/500-051.html
Question NO 10, Which facility is provided to debug a Cisco Unified CCX script live with a real voice call? A. Cisco Unified Contact Center Express Editor B. Reactive Debugging C. Accept Step D. Proactive Debugging Answer: B https://www.dumpspdf.com/500-051.html
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