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Bridging the Digital Divide in a Flourishing Region. The Third Sector’s Regional ICT Strategy for the East Midlands. Background. Engage EM on behalf of EMISG commissioned regional strategy Funded though ChangeUp programme support Work carried out by partnership:
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Bridging the Digital Dividein a Flourishing Region The Third Sector’s Regional ICT Strategy for the East Midlands
Background • Engage EM on behalf of EMISG commissioned regional strategy • Funded though ChangeUp programme support • Work carried out by partnership: • VAL Trading for Change; PurpleZebra; High Peak CVS
Starting point • Meeting with consensus about what is needed at regional level • strategic influencing of funders (both regional and sub-regional) to improve the funding available for ICT to the third sector; • a strong evidence base with which to influence statutory agencies and front-line organisations of the need to invest in ICT support; • clarity on the ICT investment priorities across the region.
Strategy to identify • how local, subregional, regional action can enable: • Frontline organisations to have consistent access to ICT services & capacity building support • Organisations to achieve service and outcomes improvements through ICT.
3 key parts to strategy • Benchmarking analysis • research with VCS and funders • Strategic framework • matching sector needs to the RES • Action plan • activities and priorities • Early draft now ready
1. Benchmarking analysis • Telephone / online / postal questionnaires • 140+ in total • Findings support evidence base from other areas • “no revelations”
Benchmarking analysis • “40% of respondents still feel hindered by a lack of providers who understand the needs and aspirations of the third sector.” • “preference for third sector organisations, wherever possible to get ICT support from within the third sector and delivered locally”.
Benchmarking analysis - issues • Resistance to using ICT • Low levels of ICT investment • Unwillingness to pay for ICT services • Lack of engagement with funders around ICT needs and issues • Inconsistent ICT support services • Lack of trusted, local support to help organisations adopt new technology
Benchmarking analysis - issues • Low awareness of the range of options and possibilities • Low awareness of ICT accessibility needs and solutions • Inefficient management of ICT resources • Ineffective ICT strategic planning within organisations • Insufficient coordination of ICT initiatives across the region
1a. Funders • Lack of engagement • LSPs, emda, PCTs • “not a priority”
2. Strategic framework • How 3rd sector “connects” with the RES in regard to ICT? • This work helps to “build a case” • opens eyes to potential of sector
3. Action plan • The actions needed (and at what level) to move the picture on • Links to work of regional ICT Champion
Strategy is a work in progress • Draft requires comment and feedback • EMISG & Consortia • Network of ICT projects in the region • Where does ICT support fit into the proposed regional model? • Case studies to complete • Capture good and bad practice • Action plan
Comments Tony Okotie tony@highpeakcvs.org.uk 01663 735 350
Regional ICT Champion • Funded through ICT hub until March 08 • Looking for continuation • 2 ½ day a week role • 2 key tasks • Championing • Co-ordinating
Regional ICT Champion • Work at 3 levels • With frontline organisations • With providers / infrastructure organisations • Funders • Mapping gaps • Supporting development of sub regional plans and initiatives • Raising awareness of ICT
Regional ICT Champion • Co-ordinating ICT workshops • AbilityNet, IT4C, MediaTrust • Potential for 2nd regional conference • Pump priming projects • Exchange visit scheme • Currently meeting with consortia and projects to explore their ideas