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WORKSHOP: USAGE STATISTICS NEEDS ANALYSIS September 14, 2010

WORKSHOP: USAGE STATISTICS NEEDS ANALYSIS September 14, 2010. WORKSHOP OBJECTIVES:. To explore how the provision of national usage statistics can add value to member institutions and CRKN content programs

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WORKSHOP: USAGE STATISTICS NEEDS ANALYSIS September 14, 2010

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  1. WORKSHOP: USAGE STATISTICS NEEDS ANALYSIS September 14, 2010

  2. WORKSHOP OBJECTIVES: • To explore how the provision of national usage statistics can add value to member institutions and CRKN content programs • To explore opportunities for collection, analysis and dissemination of usage statistics that could: • Respond to CRKN member needs • Be implemented • Be sustained CRKN AGM 2010

  3. EVIDENCE OF NEED: • Communications outreach survey of members conducted in 2009 • Respondents identified the collection of usage statistics and reports as important communication tools CRKN AGM 2010

  4. STRATEGIC DIRECTION: 1.0 Enhance our Products and Services 1.2 OBJECTIVE: Develop tools to aid in content selection and management. ACTIONS Continue development of the License Information Module, including French interface Explore cost-effective means for collecting and managing usage statistics Initiate development of target lists for link resolvers that can be implemented on members’ systems CRKN AGM 2010

  5. ENVIRONMENTAL SCAN: • Canadian experience • International experience • Findings from the literature CRKN AGM 2010

  6. GROUP BRAINSTORMING: Questions • What questions should national usage statistics answer? • For your institution • For CRKN • How would these answers benefit? • Your institution • CRKN • How will national usage statistics complement the data you collect locally? • What resources are you willing to invest in this initiative? • Other issues? CRKN AGM 2010

  7. THANKS FOR YOUR FEEDBACK! Jocelyn Godolphin, Negotiations Resource Team Jocelyn.godolphin@concordia.ca Allison Kelley, Licensing and Member Services Coordinator akelley@ResearchKnowledge.ca

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