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Developing External Quality Assurance WHERE ARE YOU, SLOVENIA?

Developing External Quality Assurance WHERE ARE YOU, SLOVENIA?. Franci Čuš Marinka Drobnič Košorok. WHAT IS THE ROLE OF EXTERNAL QA SYSTEMS ?. To improve and enhance the education available to students To assist HEI in managing and enhancing their quality

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Developing External Quality Assurance WHERE ARE YOU, SLOVENIA?

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  1. Developing External Quality AssuranceWHERE ARE YOU, SLOVENIA? Franci Čuš Marinka Drobnič Košorok Rogaška Slatina 30. november-1. december 2007

  2. WHAT IS THE ROLE OF EXTERNAL QA SYSTEMS ? • To improve and enhance the education available to students • To assist HEI in managing and enhancing their quality • To safeguard the interest of society in quality of HE • To safeguard national academic standards (accreditation of programmes/institutions) • To enable HEI to demonstrate their quality (national and international level) • To promote development of processes through which HEI can demonstrate their accountability (to students, society, investors) Rogaška Slatina 30. november-1. december 2007

  3. LEVELS OF QA • InternalQA • externalQA • QA of QA institutions Rogaška Slatina 30. november-1. december 2007

  4. INTERNAL QA IN HE ESG • Policy and procedures • Approval, monitoring and periodic review of programmes and awards • Assessment of students • QA of teaching staff • Learning resources and student support • Information system • Public information Rogaška Slatina 30. november-1. december 2007

  5. INTERNAL QA IN HE IN SLOVENIA • The policy of QA declared in Law of HE, Statutes and institutions’ internal regulations • Study programmes (learning outcomes, programme content, modes of delivery, learning resources, approval procedure) • Student surveys questionnaires • Habilitation procedure • Annual self-evaluation (monitoring of students’ achievements, periodic reviews of the programmes, feedback from stakeholders) • Summary of the SER published by QACS Rogaška Slatina 30. november-1. december 2007

  6. ESG Policy and procedures Approval, monitoring and periodic review of programmes and awards Assessment of students QA of teaching staff Learning resources and student support Information system Public information SLOVENIJA Law of HE, Statute, QA?? Accreditation, self evaluation, annual report Statute, internal regulations Habilitation procedure Resources-always too short IT –slowly improving PI –slowly improving INTERNAL QA IN HE Rogaška Slatina 30. november-1. december 2007

  7. EXTERNAL QA IN HE ESG • Effectiveness of the internal QA procedures • External QA processes determined and published • criteria for decision should be published • Processes fit for purpose • Reporting • Follow-up procedures • Periodic reviews • System-wide analysis Rogaška Slatina 30. november-1. december 2007

  8. EXTERNAL QA IN HE IN SLOVENIA • The outcomes of self-evaluation procedures are poorly implemented • External evaluations based on public available criteria not launched before 2006 • The evaluation body (QACS, Senate for Evaluation) has no decision making competences • The pool of experts is not big enough, lack of appropriate training, lack of international experts, good participation of students • The reports are not public available unless the institution itself is wiling to do that • No follow up procedures included in the system • Re-evaluation in 7 years • One published analysis Rogaška Slatina 30. november-1. december 2007

  9. ESG Effectiveness of the internal QA procedures External QA processes determined and published criteria for decision should be published Processes fit for purpose Reporting Follow-up procedures Periodic reviews System-wide analysis SLOVENIA Moderate First 4 attempts of the external evaluation Criteria and guidelines adopted in 2004 Not adequate Reports not available Follow-up procedures not determined Re-accreditation every 7 years Only one published yet EXTERNAL QA IN HE Rogaška Slatina 30. november-1. december 2007

  10. QA OF QA AGENCIES ESG • External QA of QA agencies • Official status • Activities (institutional, program level) • Resources • Mission statement • Independence (autonomous responsibility for their operation, no influence on conclusions) • External QA criteria and processes predefined • Accountability Rogaška Slatina 30. november-1. december 2007

  11. QA OF QA “AGENCIES” IN SLOVENIA • The evaluation role of QA agency is entrusted to “Evaluation Senate of Council of Higher Education RS.The QA system is not established yet. Externally it is planed to be evaluated by ENQA or some other reliable European institution. • The Senate is ready to carry out institutional evaluations. Lack of experts for programme evaluations • No long term (stabile)planning of financial resources • External QA criteria adopted by QACS in 2004 Rogaška Slatina 30. november-1. december 2007

  12. ESG External QA of QA agencies Official status Actvities (institutional, program level) Resources Mission statement Independence External QA criteria and processes predefined Accountability SLOVENIA Not yet established Defined by law of HE 2006 Institutional only, 2006 Limited Mission statement published by QACS YES – NO ? Guidelines QACS 2004 No quality management plan QA OF QA AGENCIES Rogaška Slatina 30. november-1. december 2007

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