Developing the Swedish eSociety: Empowering Local Authorities for Efficient Public Services

1. The Swedish e-societyÅsa ZetterbergSwedish Association ofLocal Authorities and Regions [S]

2. The Swedish Association of Local Authorities and Regions (SALAR) An employer organisation for municipalities, county councils and regions • Advocate the interests of our members and offer them support and services. • Raise issues, act decisively and enlighten public opinion. Our mission is to provide municipalities and county councils with better conditions for local and regional self-governmentOur vision is to develop the welfare system and its services It’s a matter of democracy All 290 municipalities and 20 county councils are members

3. Swedish Local Self Government- Role of municipalities and countycouncils Municipalities • Compulsory - Social services, schools, spatial planning, health and environmental protection, refuse collection and waste disposal, rescue services, water and sewerage • On voluntary basis - Recreation activities, culture, housing, energy, industrial facilities, public transport • County Councils • Compulsory • - Health and medical care, regional development • 75% of public services • 21% of GDP • 80% own finance • Employ 30% of the labour force • 80% of work force are women

4. We are facing the biggest change since industrialization

5. Municipalities and Regions have a key role in developing the eSociety • Local and regional governments account for 70 - 80% of citizen contacts • 8 out of 10 entrepreneurs have contact with the municipality

6. Urbanization

7. The new nomads

8. Demografic change

9. Transparency and openess

10. Selfservice and empowerment

11. New ways to communicate and influence

12. Higher expectations

13. Other technology trends • Cloud • Mobility • Bring your own device • Big data

14. Howdowe offer welfare services in eSociety? Politicalquestions that needpoliticalcommitements

15. 1,3 millions of the swedes does not use Internet

16. Strategies for eHealth, eSociety, eGovernment and Digital agenda

17. Muncipalities and County councils wants to cooperate around more than eHealth ”SALAR should more clealy point out the rules of the large group” ” We´re powerless in our contact with suppliers” ”It´s surpricing that politicians haven´t required more in this field” ”Public sector is facing one of the biggest challenges ever” ”Collaboration is what everybody talks about” ”We need standardisation and common solutions” ”It´s about meeting citizens expecations”

18. Important starting points Strategy for eSociety • New demands, expectations and opportunities challenges working methods and culture! • It´s all about business development! • The development of eSociety is a strategic management issue! • Electronic exchange of information demands a set of common rules! • Collaboration is needed, on all levels and between different sectors!

19. Objective 1 Simpler everyday life for the private persons and companies • reducedreporting for entrepreneurs • improve access to geodata • improve access to information aboutcultureactivities and events • improve access to information about students development • Improvetraffic information and payment system in public transportations • Improve access for patient to health information

20. Objective 2Smarter and more transparent management supports innovation and participation • simplify access to public information and open data • improve the individual's own ability to realize their own needs, to solve problems and make their own choices • improve opportunities for public dialogue as a basis for policy decisions

21. Objective 3 Better quality and efficiency of operations • Effective exercise of public authority and administration • Minimize the risk of malpractice in healthcare/Increase results in healthcare • Increase results in our schools • Reduce impact on enviroment

22. Fields of activity in the strategy

23. Center för eSociety (CeSam) Program office Coordinatesproject portfolio Coordinatedprocesses och services within public sector eProcurement, eBusiness, eArchive, My authorizations, Overview of My cases, Shared services Framework for interoperability and transparency Law and rules, Information strucures, Infrastrucure, Security, E-identification, Open data, Open source

24. Strategic management and governanceCenter för eSociety (CeSam) Board of SALAR Steering group Regional network Committee on eSociety Steering group The eGovernment Delegation

25. eHealth • Action plan 2013-2018 • Action plan 2011 – 2012 (muncipalities) www.cehis.se

26. Education • Digital schoolgrades • Digital national tests • Moreefficientschool administration • Bettercommunication with student and parents • More and better digital learning services • One computer for each student - betterresults by digital methods? • Register for students • Address register for schools • Federations • Standardisation • Information security

27. Business and work • Making it easier for entrepreneurs to get permits etc. • More efficient and secure process for economic aid • Better informations exchange around immigrants

28. Community development, transportation and environment • Smarter process for fees for environmental inspection • Generic process for building permits and planning • Intelligent transport system – reduce congestions and carbon emissions • More and better use of Geografic data • Committee for sustainible city development

29. Democracy and Participation • Get more people to participate in eSociety (Digidel) • Solution for administration of political boards and committees • Assessments of muncipalities websites and eServices (eBlomlåda) • Social media – guidelines • IT-solution –pilots

30. THANK YOU! Åsa Zetterberg Asa.zetterberg@skl.se www.skl.se/esamhalletwww.cehis.se

31. The Swedish e-societyÅsa ZetterbergSwedish Association ofLocal Authorities and Regions [S]