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Nowadays HR dilemmas

Nowadays HR dilemmas. Anca Georgescu Chief Human Resources Officer, Romtelecom 26 th of March 2013, Bucharest. Late follower ?. or co-driver ?. Short term cost efficiency. or long term healthy culture?. HR as a Change Champion. today and tomorrow.

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Nowadays HR dilemmas

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  1. Nowadays HR dilemmas Anca Georgescu Chief Human Resources Officer, Romtelecom 26th of March 2013, Bucharest

  2. Late follower ? or co-driver ?

  3. Short term cost efficiency or long term healthy culture?

  4. HR as a Change Champion • today and tomorrow • clear, transparent and disciplined change methodologies • human • engaged employees

  5. Organizational Culture as strategic focus Know and Understand Business Listen and Understand Customers Know, Understand and Promote Products Know, Understand and Use Technologies • Leadership Team Meetings with top 100 managers • Regional quarterly review - video Conference and regional visits • Let’s talk about us!- CXO’s &PM’s meet employees from all business units • Open doors program: - “Managers in the front • line” • Exchange experience programs: “Be mentor or apprentice” • Workshops with Product Managers: ”Interviews with ….Products and Services” • “Be Salesman for a day” –direct selling experience program for non - sales employees • “Operations Open Doors Days!” • Technical workshops for nontechnical employees- “Learn from the specialists!”

  6. The key – employees’ engagement • Proud to be Romtelecom - program initiatives (Values Day 2012) • Sales Olimpics Contest (for non-sales employees)

  7. Focus on performance • Systems and automations - help in being efficient and provide aligned services • Performance Management System – as key enabler and “foundation” for all people processes

  8. Do more with less •  Internship /Traineeships Programs to accelerate development and conversion to corporate environment • 60% absorption in the organization after the program in different specialized jobs

  9. Manage, develop and retain the talent • Transparent process • Development interventions • Personal Development Conference – an innovative concept

  10. Do more with less The Associate Trainers Community 15 associate - 6 certified training topics • 67% of the training effort is done internally and with the same satisfaction and results

  11. Do more with less  The Technical Certification Program • Fast pace technology changes? Yearly more than 1500 technicians are trained, assessed and certified on new technologies

  12. "Being a leader is like being a lady, if you have to go around telling people you are one, you probably are not.“Margaret Thatcher

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