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OASIS/PeopleSoft Communication and Coordination Meeting. November 7, 2007. Max’s Ramblings. Project Transition Project Milestones IT Priority Group/Councils Alliance/HEUG Educause. Student Administration Milestones. Fall Semester (Sept, Oct, Nov)
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OASIS/PeopleSoft Communication and Coordination Meeting November 7, 2007
Max’s Ramblings • Project Transition • Project Milestones • IT Priority Group/Councils • Alliance/HEUG • Educause U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y
Student Administration Milestones • Fall Semester (Sept, Oct, Nov) • Faculty Center – rosters, Academic Status Report, grading • Transcripts – payment by credit card • Winter term set-up and registration • Financial interfaces • Performance, monitoring, clean-up data • Spring set-up and registration U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y
Student Administration Milestones • New Initiatives (Sept, Oct, Nov) • E – advisor (reports, dashboards) • QBU version 2 • 2008 Undergraduate Admissions automation • DARS moved to Oracle all degree audits from PS • DARS changes ID to Empl_ID (Affiliate ID) • Academic Status Report • Non-credit using PeopleSoft U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y
Student Administration Milestones • Yet to be done (phase 1) • End of semester processing, end of year processing • Graduation and self-service graduation application • Managing multiple years, terms, sessions • Summer semester set-up and registration • 1098T U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y
Customer Relationship Management Milestones • Support • UTO Support improvements and working with PerceptIS. • Metrics, dashboard • Category/Type Detail Improvements • Support e-mail generated • Confirm prior commitments • HR uses CRM for support U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y
Customer Relationship Management Milestones • 4 th Quarter • Performance improvements • Additional customer rollouts solidified • UTO West • Field Services • Fulton • Search/Match integration • Communication improvements (email/print) • Expanded Reporting • Installed products Added • Document Business Process based on initial experience U n I v e r s I t y T e c h n o l o g y O f f I c e , A r I z o n a S t a t e U n I v e r s I t y