Regulators’ Green Paper: Energy Regulation: A Bridge to 2025

1. Regulators’ Green Paper: Energy Regulation: A Bridge to 2025 Lord Mogg, CEER President Brussels, 18 June 2014

2. 2014 and beyond 2

3. The 2025 Bridge and its pillars Encompasses a broad range of issues Green Paper: “Energy Regulation: A bridge to 2025” Gas Wholesale Markets Infra- structure Investment Electricity Wholesale Markets Retail Markets Demand Side & DSOs Launch on 29 April; Responses by 16 June; Conclusions September

4. Energy sector trends • Demand response-enabling technologies will increasingly allow all types of consumers to contribute to system optimisation (e.g. time-of-use pricing, demand-response contracts, load limiters, demand reduction contracts, …) • Consumer engagement will be increasingly important to ensure that new relationships are understood and that demand response matches consumer needs (habits, load flexibility, size, etc.) Consumers, retail markets, the role of DSOs and enabling demand response will be important

5. Regulatory impacts (I) • Flexibility: ensure right price signals, remove regulatory barriers, better forecasting and liquidity, correct use of subsidies and state-aid • Smarter demand side: removal of barriers, investment in smart technology, provision of adequate regulatory framework, facilitating innovation • Encouraging competition: designing technology-neutral market arrangements, appropriate wholesale gas market arrangements, removal of market entry barriers for new gas sources • Empowering consumers: ensuring that consumers can participate in the market and its development in an informed way.

6. Regulatory impacts (II) An appropriate framework for energy customers: • 2020 Vision for Europe’s energy customers based on the 4 RASP principles remains valid. Any regulatory framework must anchor itself to those principles • A market in which: • consumers can expect the Reliability of the physical supply of energy, and the commercial systems • charges are clear and kept to fair and reasonable levels (Affordability) • Information provided such that it is easy for consumers to understand their bill and better manage their energy consumption (Simplicity) • consumers are protected from unfair commercial practices and have the possibility to participate actively in the market (Protection and Empowerment) Now 17 supporters! New: The Association of Issuing Bodies

7. Next steps: 7

8. Delivering the 2020 Customer Vision and the Bridge CEER Work Programme 2015 : • CEER’s views on what characterises a well-functioning retail market • Removing barriers to entry in EU retail energy markets • Removing barriers to customer engagement in retail markets • Removing commercial barriers to switching in retail markets • Updated rolling action plan to implement CEER-BEUC Consumer 2020 Vision • Benchmarking report on accurate customer billing information • CEER-ACER Market Monitoring Report – Consumer Chapter • Status review on price comparison tools

9. We welcome your views on the CEER 2015 Work Programme consultation before 31 July. www.ceer.eu