Department of Employment, Training and Rehabilitation 2004 -2005 Employers Survey

1. Department of Employment, Training and Rehabilitation 2004 -2005 Employers Survey BY: Pamela Gallion Peggy Perkins University of Nevada, Las Vegas

2. Client Pre-Assessment Results • Total of 805 pre-assessments returned! • Geographic distribution of returns • 41% - Reno/Carson City/Sparks • 34% - Las Vegas • 26% - Other Community • Program applying to • 85% - BVR • 8% - BSBVI • 7% - Not sure

3. Services Needed to Obtain Work

4. Client Expectations of Rehab Counselors Other services include: “testing”, “money for college”, “money for a van”, “glasses”, “a wig”.

5. Client Expectations of Program Length

6. Demographics • Age • Mean – 41 years of age • Median – 42 • Mode – 18 • Gender • Female – 52% • Male – 48%

7. Demographics • Race / Ethnicity • White / Caucasian – 72% • Black / African American – 13% • American Indian/Alaska Native – 4% • Asian – 2% • Pacific Islander – 1% • Hispanic / Latino – 8%

8. Client Post Assessment Results • Methodology • Conducted via telephone • List = 425 names • 179 names eliminated (42%) • Three attempts to each eligible number • 137 interviews completed

9. Services Needed / Services Received

10. Satisfaction with Services

11. Overall Satisfaction with Services Provided by BVR / BSBVI

12. Recommend Nevada’s Rehabilitation Program • 83% would recommend to another • 14% would not recommend to another • 4% were not sure

13. 04-05 Transition Students Survey Results • Methodology • Conducted via telephone • 474 eligible names provided by DETR • Four attempts made on each number • 184 completed interviews • 57% response rate

14. Length of time out of high school

15. Educational Opportunities

16. Satisfaction with Educational Opportunities [1] Five additional students reported that they have plans to attend JR. College in the near future. Some of the respondents are still in high school.

17. Number of Jobs Since HS

18. Reasons for Unemployment

19. Length of Time Current Job

20. Income • Low income = $2.00 per hr. • High income = $13.00 per hr. • Mean income = $6.88 per hr. • Medium income = $6.15 per hr. • Mode = $6.00 per hr.

21. Benefits Received

22. Purpose and Participation • Purpose of survey • Assess basic usage patterns of division services • Assess the rehabilitation counselor’s assistance through the process • Participation • 470 eligible employers • 73% response rate • 317 completed surveys analyzed

23. Misc. Information • 75% are satisfied with current job. • Graduation • 28% Regular diploma • 51% Special diploma • 21% Still in school or DNF • 85% would recommend transition services to another needing them

24. Where learned about transition services.

25. Demographics • Geographic location • 72% - Southern Nevada • 11% - Reno /Carson City / Sparks • 18% Other community • Gender • 61% - Male • 39% - Female

26. 04-05 Employers Survey Results • Methodology • Conducted via telephone with a list provided by DETR • Three attempts were made to each number • 317 Interviews completed • Response rate – 73%

27. Percentage of Employers per Area • “ In what community is your business located?” • 42% from Las Vegas area • 24% from Reno, Carson City or Sparks • 34% from remaining areas in the state

28. Company Awareness • “Is your company aware if it has hired people with disabilities in the past two years?” • 55% (N=175) gave a yes response • 36% (N=114) were not aware • 8% (N=28) did not know

29. First quartile: 1-3 jobs available • 53 employers • 42% in Las Vegas • 19% in the Reno, Carson City, Sparks area • 39% in another community • Employers included: • Small hotel • Non-profit agencies • Childcare centers • Small businesses • 103 available jobs

30. Second quartile: 4-11 jobs • 52 employers • 46% in Las Vegas • 31% in Reno, Carson City or Sparks • 23% in another community • Employers included: • Department store chains • Larger hotels including hotel chains • Non-profit agencies • Small businesses • 341 available jobs

31. Third quartile: 12-49 jobs • 47 employers • 47% in Las Vegas • 26% in Reno, Carson City, or Sparks • 27% in another community • Employers included: • Municipalities, including libraries and parks and recreation divisions • Non-profit agencies Childcare • Large area hospitals Banks • Large food chains Sierra Nevada Job Corps • Institutions within the UCCSN system • 1,080 available jobs

32. Fourth quartile: 50-1000 jobs • 58 employers • 59% in Las Vegas • 26% in Reno, Carson City or Sparks • 16% in another community • Employers included: • Municipalities School districts • Very large chain stores (e.g. Wal-Mart or Home Depot) • County government • VA clinic • 8,569 available jobs

33. Number of Potential jobs • “ If you had a job opening, did you call the Bureau of Vocational Rehabilitation or Bureau of Services to the Blind and Visually Impaired to ask if either agency had a qualified candidate?” • 17% (N=52) reported they did call BVR/BSBVI to see if they had a qualified candidate. • “If yes, did they send you a candidate?” • 81% (N=35) were sent a candidate from BVR/BSBVI.

34. Number of Potential Jobs • “Is it likely that your company will continue to interview and hire qualified people with disabilities in the future?” • 86% (N=207) said they would continue to interview and hire qualified people with disabilities • 10% (N=24) said it is not likely they would interview and hire people with disabilities.

35. Experience with BVR/BSBVI • “If you used the service of the Bureau of Vocational Rehabilitation and the Bureau of Services to the Blind or Visually Impaired, please rate your overall satisfaction with the services provided. Use a scale of 1 to 10 where 1 means very dissatisfied and 10 means you were very satisfied with the service you received from either bureau.” • 94% rated their level of satisfaction with BVR/BSBVI services as favorable (rated five and above). • 26% (N=14) reported they were very satisfied with the services received.

36. Experience with BVR/BSBVI • “Considering experiences you may have had about using the services of Bureau of Vocational Rehabilitation and the Bureau of Services to the Blind and Visually Impaired, to what extent have the services met your expectations? Use a scale of 1 to 10 where 1 means the services “fall short of your expectations” and 10 means the service “exceeds your expectations”. • 85% responded that the services had met or exceeded expectations, with “exceeds expectations” receiving the highest number of responses (N=16).

37. Experience with BVR/BSBVI • When you hired someone did you receive assistance from the rehab counselor? How would you rate the service you received from the rehab counselor?” • 68% of employers (N=42) that called BVR/BSBVI and hired a candidate received assistance from a rehabilitation counselor. • 53% of the employers (N=24) rated the assistance from the rehabilitation counselor “excellent” • 33% rated counselor assistance “good” (N=15) • 23% of employers (N=14) did not receive assistance from the rehabilitation counselor