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UAConnect. by the UAConnect NetManagers Sub-Committee. history. WHO CARES, IT’S A DONE DEAL (for real this time), DEAL WITH IT. important dates.
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UAConnect by the UAConnect NetManagers Sub-Committee
history WHO CARES, IT’S A DONE DEAL (for real this time), DEAL WITH IT
important dates May 4 - new employees and DSVs will be going onto the on-premises Exchange systemMay 19-20 - “E-mail vacation” - plan alternative communications if need be May 21 - All users on on-premises Exchange system
what migrates? Existing mailbox data • BPOS: email, tasks, contacts, calendar items • Legacy: email
what doesn’t? • Secondary Accounts in Outlook • Local Archives and Folders • Calendar Sharing Permissions • Room Accounts • Personal Distribution Lists • Signatures and Rules (client-dependent) • Client caches
what doesn’t? • Personal Contacts and Address Books • Mail forwards • Data for legacy departmental accounts • Category colors
Supported E-mail Clients • Windows • Outlook 2007 and 2010 • Macintosh • Outlook 2011 • Mac Mail, iCal • Other • IMAP/POP • Outlook Web App • Mobile Devices • ActiveSync (Android, iOS) • Blackberry (BES)
Supported IM Clients • Lync (Windows and OS X) • Pidgin with SIPE plug-in (Linux) • Web Client • Web Scheduler
pre-migration • Generate users list (touch base with your Business Manager) • Organize similar to example spreadsheet • Identify users who are not going to be present • Prioritize your units • Administrative units first • Calendar users • Geographical location
pre-migration • Encourage end users to complete pre-migration steps, particularly documenting Calendar Sharing Permissions • Encourage end users to document Room accounts and Department Shared Accounts • Get OU Administration rights prior to migration, they will allow departmental IT to set rights • Remind users to remove accounts from mobile devices on Friday at 5pm
pre-migration • Print out Room Calendars on Friday before 5pm • Upgrade client machines to e-mail clients from the Supported Clients List, e.g. Outlook 2010 for PC, Outlook 2011 or Mac Mail for Mac (determine if upgrading the entire suite is appropriate) • Remind users to have all devices present at appointment time • BlackBerry BES users should request BES access prior to migration to ensure it will be available to them on Monday
post migration • Load your USB flash drive with the following: • BPOSRemovalTool.exe • Lync installers (32-bit Windows, 64-bit Windows, OS X) • Malware removal tools (rkill.exe, MalwareBytes, ComboFix) • Client configuration documentation
post migration • Prioritize Mobile Devices • Can be handled while BPOS Removal Tool is running • Special website for iOS devices (check that old account is removed) - <URL> • Configure laptops as Outlook Anywhere instead of MAPI • Print out directions for home if needed - <URL>
Additional Resources - UITS website: Pre-migration checklist, OWA quick reference guide, post-migration client configuration, user client training - 24/7 IT Support Center dedicated UAConnect team - Netdiscuss listserv