CSC 2011

1. CSC 2011

2. CSC seeks to achieve best results through understanding the challenges we face, and advancing new thinking and directions for shaping the best possible future

3. PART I Introducing CSC Improving Oklahomans’ Lives through Research, Planning & Action

4. Mission The Community Service Council (CSC) is a unique resource for leadership in community-based planning and mobilization of resources to best meet health and human service needs of people primarily in the Tulsa area and northeastern Oklahoma

5. Vision The Council is committed to advancing the well-being and self-sufficiency of the people in the Tulsa area and throughout eastern Oklahoma by furthering a proactively engaged, trusting community of informed stakeholders (policymakers, civic leaders, citizens, service professionals, and others) working together to advance thoughtful, effective action

6. Functions • Gathering and analyzing data on trends and key concerns • Studying critical issues; identifying needs, gaps and steps for improvements • Convening groups to mobilize and plan coordinated action • Developing “model” efforts to help shape long term responses to priority needs • Promoting informed decisions on legislation, policy, and resources • Providing early, easy access to help via phone, Internet, and publications

7. Key work dimensions • Evidence-based action • Assessment of progress • Strong knowledge, skills, and organizational capacities • Adequate resources • Effective policy and other supports • Community engagement and commitment • Coordinated/collaborative approaches • Culture for leading on important, often difficult issues

8. Overall approach Community progress through fostering trusted relationships that forge a foundation for… • Convening groups, agencies, public institutions, and individuals to work together with high expectations for success • Being a catalyst for change…stimulating new thinking; learning what works; building shared visions and goals; guiding innovative action

9. Overall approach Building the Tulsa area’s capacity to… • Plan and act together for the common good • Understand the “big and little picture” • Be prepared to respond to emerging challenges, unexpected events, and opportunities • Make the sustained long-term commitments required to influence complex critical issues/trends • Be innovative and bold, sometimes fail, learn, and go on stronger

10. Scope of engagement

11. CSC in context CSC is part of an international community planning and mobilization movement. • Planning councils have led and served their communities since the early 1900’s • Founded in 1941, CSC is one of about 100 councils across the U.S. and Canada • CSC is a founder and leader in the National Association of Planning Councils

12. PART II CSC’s strategy: Focus on preventionInvesting in people across the lifespan

13. Why focus on prevention? “Prevention is the essential overall direction most desirable in human terms and as sound, cost-effective social policy, given the difficult and growing social problems facing our society and our own community.”(1990 CSC Long Range Plan)

14. Research shows that prevention works. Learning, sharing, and doing over time

15. Prevention - Research Source #1: The National Center for Children & Families at Columbia University Five key themes for prevention of social problems: • Early care and education • Support to families—focus on employment • Linking family, school, health/emotional health, and academics • Structures for linking Pre-K with first years of school • Healthy safe neighborhoods and engaged residents

16. Prevention - Research Source #2: LisbethSchorr Researcher; author of “Within Our Reach: Breaking the Cycle of Disadvantage”; Director, Pathways Mapping Initiative and Project on Effective Interventions, Harvard University For effective prevention, start early, and promote: • Good health- Healthy babies, through well-timed and healthy pregnancies- Quality nutrition- Early intervention for disabilities • Supportive social and cognitive environments- For young children at home, with relatives, at pre-schools • Families connected to trusted sources of help • Safe, strong neighborhoods- Connections among residents- Linked families/schools/community resources

17. Prevention - Research Source #3: Harold Hodgkinson • Education demographer and researcher, The Institute for Educational Leadership The basics for a successful prevention agenda:Keep people… • out of poverty • off drugs • in school • out of prison • safely housed • eating nutritiously • from getting pregnant as kids FAMILIES are the key.

18. Prevention - Research Source #4: Vincent Felitti, M.D. • Adverse Childhood Experiences (ACE) researcher The basics for a successfulprevention agenda: Prevent, or help people deal with the effects of, adverse childhood experiences (ACEs). Adverse childhood experiences… • are surprisingly common • include abuse, neglect, parents’ death or absence, domestic violence, substance abuse, mental illness, incarceration, and more • happen even in “the best of families” • have long-term, damaging consequences • often result in serious health and social problems in adulthood

19. Prevention - Research Source #5: David Kirp • Public Policy Professor at the University of California at Berkeley; author, Kids First, 2010 While there are no “magic bullets,” we know these things make a difference, especially when in place at the same time: • Preschool • Reducing class size to 14 or 15 students • Relentlessly focusing on reading and math • “Community schools” offering medical, social and psychological supports, academic help, and more • Students encouraged to believe in their own potential for learning and success • Building non-cognitive skills • Looking to the future…college, postsecondary school, and other opportunities

20. Prevention - Research Source #6: James Heckman • University of Chicago, School of Economics The Heckman Equation For upstream solutions to the biggest problems facing America, invest in early and equal development of human potential. • Invest…Invest early in educational and development resources • Develop…Nurture early development of cognitive and social skills in children from birth to age five • Sustain…Sustain early development with effective education and supports through to adulthood • Gain…Gain a more capable, productive and valuable workforce

21. PART III The Perfect Storm

22. The Perfect Storm In 2008, CSC’s Long Range Planning Committee described a coming “Perfect Storm”…forces of historic magnitude converging together, resulting in profound changes that will shape a different future for CSC and for our community, country and world. It is expanding – and coming even faster than we thought.

23. Perfect Storm…sources The “Big Eight” sources of the Perfect Storm: • Lack of living wages for the huge population of unskilled/low-skilled persons and the growth in income insecurities • Current and growing workforce shortage • Rapid aging of the population • Growing challenges to assure healthy lifestyles and access to quality health care • Continued growing immigration • Rapidly changing environmental conditions • Increasing uncertainty on our future supply of energy • Growing challenge to the American culture and society for maintaining clear identity and stability

24. Perfect Storm…lessons We must… • Acknowledge the Perfect Storm’s impact, and challenges for our community and our work • Communicate its magnitude, nature and influence; “this time is different” • Understand the power of population and large numbers • Remember the aging of the population • Stay committed to research-based understanding and action… although the Storm can cause gridlock

25. …and we must… • Invest in data analysis…because we cannot improve what we do not understand • Realize the necessity of cultural change, not just new programs or models…because the Storm’s impacts are so profound • Apply technological and scientific advances • Keep people safe, while also investing in their futures • Use the power of hope to help us survive the Storm and reach whatever new era is ahead

26. PART V CSC’s work Prevention meets the Perfect Storm

27. The challenge Sustaining our commitment to prevention,while adjusting to the Perfect Storm The Council’s work activities are part of an overall plan of effort focused on goals and outcomes supporting prevention—while also responding to lessons from the Perfect Storm.

28. CSC goals and initiatives Goal 1: Good physical and mental health, supported by responsible health decisions …the most critical aspect of lifespan success • Improving birth outcomes(Family Health Coalition, Babyline and Planline, Tulsa Healthy Start) • Reducing impact of early developmental and other disabilities(Project LINK; also included in early care and learning) • Increasing access to children’s behavioral health prevention and care(Child Behavioral Health Team) • Enhancing health care outcomes through improved patient record access(Greater Than/Beacon Project) • Assuring access to care and support for returning veterans (Veterans Initiative and Veteran’s Court) • Advancing prevention and care for critical chronic diseases (Tulsa Community AIDS Partnership, AIDS AmeriCorps Team, AIDS Coalition, and Paseo de Salud) • Enhancing community integration of persons with disabilities (Tulsa Area Alliance on Disabilities) • Preventing substance abuse and impaired driving by young people(CRASHs Court and Youthful Drunk Driving Program)

29. More CSC goals and initiatives… Goal 2: Positive early child development…getting off to the best start • Promoting quality child care and informed parent access to care (Child Care Resource Center’s Quality Enhancement Initiative, technical and resource support to providers, consumer education) • Mobilizing community awareness and action, and expanding support for early childhood success (Tulsa Community Partnership for Early Childhood Success, JumpStart Tulsa)

30. More CSC goals and initiatives… Goal 3: Positive youth and family development…promoting strong family and neighborhood supports • Strengthening neighborhood and family supports(East Tulsa Prevention Coalition) • Preventing gang violence, youth crime, and substance abuse (Tulsa Youth Intervention Project, Gang Coordinating Committee, Disproportionate Minority Contact Reduction Program)

31. More CSC goals and initiatives… Goal 4: Student success...advancing new approaches and decision-making structures for improving student outcomes • Enhancing community schools(Tulsa Area Community Schools Initiative/Linkages Project) • Providing a continuum of success for Hispanic students(Conexiones) • Organizing the human development pipeline, new planning and coordination framework…linking education and learning with an array of social service and lifestyle supports,pre-natal to post-secondary and beyond(MHSC, Tulsa County P-20 Council)

32. More CSC goals and initiatives… Goal 5: Reduced incarcerations…keeping people out of prison—essential to saving resources and increasing opportunities for success • Organizing employment and an expanded support system for prisoners re-entering the community(Prisoner Re-entry Program) • Coordinating and supporting “Problem Solving Court” systems to prevent incarcerations related to substance abuse and mental disorders (Drug/DUI Courts, Mental Health Court, see also Veterans’ Court)

33. More CSC goals and initiatives… Goal 6: Reduction/prevention of homelessness…developing a broad coordinated system of intervention, support, and prevention • Connecting providers for Information sharing and coordination (Homeless Services Network) • Maintaining an information system for organizing and planning services (Homeless Management Information System-HMIS) • Developing resources and setting priorities (Continuum of Care Planning Consortium) • Enhancing case management supporting permanent housing (Technical assistance for A Way Home to Tulsa project)

34. More CSC goals and initiatives… Goal 7: Community prepared for emergency/disaster response…keeping residents safe during health related and other community emergencies • Preventing health crises during extremely hot weather (Tulsa Heat Coalition and Tulsa Weather Coalition, in conjunction with 2-1-1) • Preparing for community emergencies (Tulsa Human Response Coalition, in conjunction with 2-1-1)

35. More CSC goals and initiatives… Goal 8: Informed decisions about resources, policies and laws affecting the human service system…data, information, community education, and targeted policy development and advocacy • Analyzing trends and providing reliable information on data and community indicators (CSC Data Reports, Community Profile reports and presentations, U.S. Census Information Center, possible new Population Studies Center) • Promoting broad based, coordinated planning and decisions on targeted policy and resource issues(CSC Public Policy Committee, Public Policy Forum, Metropolitan Human Services Commission)

36. More CSC goals and initiatives… Goal 9: People are linked with community services to effectively access help early, and easily…increasing efficiency for providing and receiving critically needed aid • Connecting people with help by phone and online(2-1-1 Helpline, Babyline and Planline, Child Care Resource and Referral Service) • Providing reliable information and training about community services (Resource data bases and directories; training)

37. Organizational goals Goal 10: Effective Community Service Council operations…assuring cost effective infrastructure for overall support of the organization • Assuring overall quality of operations(Standards of Excellence process)

38. PART VI Major CSC tasks for 2011

39. Major 2011 CSC tasks Implementation, sustainability, and development… • Health care access and improvement…Initial implementation of Beacon Project and health information system • Student success…Prepare sustainability plan for years 4-6 of community schools 10 year sustainability plan • Student success…Expand concurrent enrollment and develop plan for expansion of career tech participation among students ages 16-18, through P-20 Council • Student success…Expand Conexiones and explore initiating similar effort focused on black males • Early childhood health…Organize 1-2 year planning and advocacy effort to obtain public funding support for Project LINK (early screening for children ages 0-6) to assure sustainability

40. Major 2011 CSC tasks Implementation, sustainability, and development… • Recovery assistance for veterans…Implement five point plan including development of state level structure for guiding coordinated long term support for veterans • Reduced incarcerations…Explore enhancement of current prisoner en-entry program through application of researched based approach based on transitional jobs • Reduction/prevention of homelessness…Create proposal for new planning and coordination structure that combines Homeless Services Network, Continuum of Care Planning, Homeless Information System, and the Way Home for Tulsa Project • Early access to help…Implement first year of service to expanded eastern Oklahoma area by 2-1-1 Helpline, and expand funding base • Advancing informed decision-making…Prepare next five-year plan for the Metropolitan Human Services Commission, including enhancing engagement of all existing partners and possible addition of 1-2 new partners • Advancing informed decision-making…Assess the role and work of the CSC Public Policy Committee and make recommendations for directions or priorities

41. Major 2011 CSC tasks Transitioning… • Promoting healthy lifestyles…Transfer of Paseo de Salud (four year Robert Wood Johnson community partnership to reduce diabetes among Hispanic youth and young adults) initiative to Community Health Connections

42. Major 2011 CSC tasks New/enhanced initiatives… • Advancing informed decision-making…Prepare plan for CSC Population Studies Center (possibly in partnership with INCOG and Tulsa Health Department, and area universities) • Positive youth and family development: promoting strong family and neighborhood supports…Explore ways to best assist mobilization of helping resources in defined north Tulsa area

43. Major 2011 CSC tasks Other… • CSC 70th Anniversary Celebration…Organize planning effort and conduct event • MHSC 30th Anniversary Celebration…Organize planning effort and conduct event • Meeting funding needs…Increase coordinated fundraising efforts while making needed budget adjustments. • Standards for Excellence Certification…Receive training and prepare materials for certification application

44. PART VII Moving forward

45. Keys to success • Leadership…assuring strong board and staff • Values…continuing commitment to be informed, accountable, and engaging others • Respect for the Perfect Storm…maintaining an ever-watchful eye • Celebration…taking time to recognize progress and those responsible

46. 16 East 16th Street, Suite 202 Tulsa, Oklahoma 74119 918-585-5551 www.csctulsa.org 6/9/2011