1 / 21

Presenter: Marie-Eve Dufour, BSW, MSW Case manager Children and Adolescent Services MIRIAM HOME

INTRODUCTION TO SUPPORT WORKER TRAINING October 21, 2009. Presenter: Marie-Eve Dufour, BSW, MSW Case manager Children and Adolescent Services MIRIAM HOME. WHERE DO WE START?. Tell us about yourself. WHERE DO WE START?.

casta
Download Presentation

Presenter: Marie-Eve Dufour, BSW, MSW Case manager Children and Adolescent Services MIRIAM HOME

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. INTRODUCTION TO SUPPORT WORKER TRAINING October 21, 2009 Presenter: Marie-Eve Dufour, BSW, MSW Case manager Children and Adolescent Services MIRIAM HOME Marie-Eve Dufour, BSW, MSW

  2. WHERE DO WE START? • Tell us about yourself... Marie-Eve Dufour, BSW, MSW

  3. WHERE DO WE START? 2.Test your knowledge of some acronyms commonly used in the field of disabilities • CRDITED ? • CSSS ? • GDD ? • DI ? • ASD ? • TGC ? Marie-Eve Dufour, BSW, MSW

  4. THE PERSONS WE WORK WITH AND THE SERVICES PROVIDED Terminology • GDD: Global Developmental Delay • DI: Intellectual disability • ASD: Autistic Spectrum Disorder • TGC: Troubles graves du comportement (severe behavioural challenges) Special consideration Each person is unique, with specific caracteristics, challenges and needs. Marie-Eve Dufour, BSW, MSW

  5. THE PERSONS WE WORK WITH AND THE SERVICES PROVIDED Terminology (cont’d) Changing our language Referring to the person and their family in a respectful and positive manner. Avoiding labelling the person as: • “Complicated” • “Difficult” • “Limited” • “Aggressive” • “Stubborn” • “Hyperactive” • “Wheelchair bound” Marie-Eve Dufour, BSW, MSW

  6. THE PERSONS WE WORK WITH AND THE SERVICES PROVIDED Terminology (cont’d) CRDITED: Centre de réadaptation en déficience intellectuelle et Troubles envahissants du développement CRDITED MIRIAM Rehabilitation services Marie-Eve Dufour, BSW, MSW

  7. THE PERSONS WE WORK WITH AND THE SERVICES PROVIDED CRDITED MIRIAM - TERRITORY Marie-Eve Dufour, BSW, MSW

  8. Person specialised services, support, care, stimulation, leisure and learning activities Family Specialised services, respite, support in the interventions to be carried out with their child, “shared responsibility” THE PERSONS WE WORK WITH AND THE SERVICES PROVIDED The person and their family’s needs Special considerationThe person and their family’s quality of life should always be at the centre of our interventions quality of life should always be at the centre of our interventions Marie-Eve Dufour, BSW, MSW

  9. THE PERSONS WE WORK WITH AND THE SERVICES PROVIDED Partners involved and outside resources • CSSS (Centre de santé et de services sociaux) • Schools: public, private, regular, specialised • Daycares • Leisure/recreation programs (Making Waves, Aqua Percept, YMCA after school program, municipal programs) • Community organisations (i.e., MAIH, WIAIH, ATEDM, Emergo) • Camps Marie-Eve Dufour, BSW, MSW

  10. Adaptable Autonomous Aware Caring Considerate Creative Curious Eager to learn Empathic Exceptional Responsible Flexible Forthcoming Genuine Hard working Motivated Of sound jugdement Open Proactive Professional Realistic Respectful THE ROLE, RIGHTS AND RESPONSIBILITIES OF THE SUPPORT WORKER WANTED: Support Worker Marie-Eve Dufour, BSW, MSW

  11. THE ROLE, RIGHTS AND RESPONSIBILITIES OF THE SUPPORT WORKER The role of the support worker: perspectives Marie-Eve Dufour, BSW, MSW

  12. THE ROLE, RIGHTS AND RESPONSIBILITIES OF THE SUPPORT WORKER Establishing satisfying and rewarding work experiences • Understanding one’s role prior to committing to a contract • Knowing one’s limits and “comfort zone” • Addressing issues and concerns as soon as they arise, to avoid frustration, discouragement or exhaustion • Having access to materials and coaching Marie-Eve Dufour, BSW, MSW

  13. THE ROLE, RIGHTS AND RESPONSIBILITIES OF THE SUPPORT WORKER Working with families • Respecting personal/professional boundaries • Acknowledging each member of the family and respecting their right to privacy • Refraining from criticizing or judging • Involving siblings whenever possible Marie-Eve Dufour, BSW, MSW

  14. THE ROLE, RIGHTS AND RESPONSIBILITIES OF THE SUPPORT WORKER Working in the community • Safety as #1 priority • Ensuring you have the material and information required (i.e., phone numbers, Paratransit client number, communication book, visual schedule, bus/metro pass, snacks, diapers, change of clothes, medication, etc.) • Preparing the activity (time, schedule, cost) • Having a “Plan B, C, D, E...” and emergency plan Marie-Eve Dufour, BSW, MSW

  15. THE ROLE, RIGHTS AND RESPONSIBILITIES OF THE SUPPORT WORKER Communication with partners • Your main partners are the person’s family members. • Other partners: • Case manager from the Miriam Home • Coordinator of leisure/recreational program or camp Confidentiality Special consideration: Treat information about the person and their family the same way you would like your own personal information to be treated: Private and confidential Marie-Eve Dufour, BSW, MSW

  16. CASE STUDY Congratulations! You are hired as a Support Worker. Here is the context in which you will be working. Child • 6-year old boy with autism and moderate-severe intellectual disability • No verbal communication (uses some basic signs such as “hello”, “help”; points to what he wants). • Active: enjoys running, jumping, climbing, and has good endurance when going out for walks • Sits for a maximum of 5 minutes when involved in an activity he enjoys (insert puzzles, blocks, watching a Barney video) • Enjoys music • Likes water and playing in the bathtub Marie-Eve Dufour, BSW, MSW

  17. CASE STUDY (cont’d) Family • Family of 4 lives in a small apartment where there is little free space to play. • Child has an 8-year old sibling who wants to play with him, but finds it frustrating • Parents would like for their son to develop his communication and to learn turn-taking • Parents have expressed that they need to spend some qualitytime with their daughter and attend to other responsibilities. • Family’s apartment is close to the community centre, indoor pool, park Marie-Eve Dufour, BSW, MSW

  18. CASE STUDY (cont’d) • Activity (20 minutes) • Form groups of three to discuss how you • could get involved and make the situation • successful • Some questions to guide you: • What are some special considerations in this case? • What resources would you need? • What type of support would be required? • What other information would you like to have? Marie-Eve Dufour, BSW, MSW

  19. REVIEW & QUESTIONS Terminology • CRDITED • CSSS • GDD • DI • ASD • TGC Marie-Eve Dufour, BSW, MSW

  20. GÉNÉRIQUE Présentation réalisée par Marie-Eve Dufour marie-dufour.miriam@ssss.gouv.qc.ca dans le cadre du cours FPE 7650 (Automne 2009) Présenté à Suzanne Roy, Chargée de cours Université du Québec à Montréal 10 octobre 2009 Référenceswww.santemontreal.qc.cahttp://www.goldlearningcentre.com/Photoshttp://www.morguefile.com/archive/display/565541http://images.google.ca/images?sourceid=navclient&hl=fr&rlz=1T4DACA_frCA262CA263&q=clover&um=1&ie=UTF-8&sa=N&tab=wi Marie-Eve Dufour, BSW, MSW

  21. GÉNÉRIQUE (suite) Photos (suite) http://rlv.zcache.com/i_am_a_special_person_you_know_why_tshirt-p235373386805809729oxt9_400.jpg http://images.google.ca/imgres?imgurl=http://adisababa.files.wordpress.com http://images.google.ca/imgres?imgurl=http://www.affinityservices.co.nz/common/affinity-banner-hands.jpg https://secure.eznettools.net/orphanagesupport/images/Fotolia_1076689_S.jpg http://morguefile.com/archive/display/115030 Marie-Eve Dufour, BSW, MSW

More Related