QAA’s mission

2. QAA’s mission ‘to safeguard the public interest in sound standards of higher education qualifications and to inform and encourage continuous improvement in the management of the quality of HE.’

3. ‘to this end, QAA carries out institutional audits of higher education institutions.’

4. Academic infrastructure • developed by QAA with the sector • comprises: • code of practice • Subject benchmark statements • FHEQ • (programme specifications)

5. Code of practice …is intended to help higher education institutions to meet their responsibilities for the assurance of academic standards and quality, by providing a framework within which they can consider the effectiveness of their individual approaches to a range of activities.

6. Section 3 – students with disabilities “the object of the code is to assist institutions in ensuring that students with disabilities have access to a learning experience comparable to that of their peers”

7. “The code is not a charter for disabled students, and does not attempt to offer a blueprint for best practice in provision; but it does provide some pointers towards good practice. It will be for institutions to determine which approaches to meeting the standards set by precepts best suit their own culture and ethos”

8. “The code focuses on the quality assurance aspects of the level of provision for disabled students, and does not try to offer extensive practical advice”

9. First precept: Institutions should ensure that in all their policies, procedures and activities, including strategic planning and resource allocation, consideration is given to the means of enabling disabled students’ participation in all aspects of the academic and social life of the institution

10. Institutional audit: Aims to meet the public interest in knowing that HEIs have: • effective means of providing learning opportunities of a quality that enables students to achieve HE awards • effective means of enhancing the quality of their educational provision

11. Institutional audits examine • the effectiveness of an institution's quality assurance structures and mechanisms, in the light of the UK Academic Infrastructure and the way in which the quality of its educational provision and academic standards of its awards are regularly reviewed and resulting recommendations implemented.

12. Information available to teams an audit team will have available to it a variety of information sources including: • a briefing paper by the institution • it is hoped that the students of the institution will also wish to provide a briefing paper in which case an audit team will also have a written submission prepared by representatives of students of the institution on behalf of the student body.

13. Judgements • the confidence that can reasonably be placed in the soundness of the institution’s present and likely future management of the academic standards of its awards, and • the confidence that can reasonably be placed in the soundness of the institution’s present and likely future management of the quality of the learning opportunities available to students.

14. The judgement is not about the quality of learning opportunities as such, but rather about the way that the institution ensures that the learning opportunities available to students are of an appropriate quality, with reference to the guidance in the Academic Infrastructure. In this context, ‘learning opportunities’ is taken to mean the combined effect of the programme of study and academic and personal support for students.’

15. Use of reference points A team will expect to see, in the briefing paper, an explanation of how the institution has gone about addressing the spirit of the precepts of the Code of Practice overall, including references to illustrate how any resulting changes in its practices have followed, and will discuss any areas of difficulty that the institution has experienced.

16. Enhancement ‘the process of taking deliberate steps at institutional level to improve the quality of learning opportunities.’

17. Institutional audit: process • team will normally comprise four auditors and an audit secretary • starts with an institutional briefing paper • involvement of students • briefing visit • audit visit

18. Student written submission • how accurate is the information the institution publishes? • do students know what is expected of them? • what is the student experience as a learner like? • do students have a voice in the institution and is it listened to?

19. Report will cover Focus on the combined effect of internal review in making sure that there is an appropriate quality of learning opportunities for students to be able to achieve the desired academic standards, and the support available to student to help them make good use of those opportunities. The use made of external reference points…would be a feature of this section.