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Learn how to improve opioid safety at the pharmacy through better process management and risk screening tools. This guide provides resources, templates, and strategies for communicating with prescribers and patients, as well as tracking and measuring progress.
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Opioid Safety at The PharmacyMonthly Call: Opioid Risk Screening Tools Michael Crooks, PharmD. Medication Safety Lead michael.crooks@alliantquality.org Updated Mar 2019 3/11/2019 1
Quality Improvement Project Flow Better Process, Better Results Define population of focus Develop Aim Statement Plan Do Study Act P P P A D A D A D S S S Determine measures of change Obtain baseline measures Re-measure Re-measure Let’s Study It RCA Root Cause Analysis
Indications of Success Significant increase in dispensing rate among teams reporting progress • Baseline (average) = 0.3 unit/pharmacy per month • Re-Meas. (Avg) 10/18 – 2/19 = 1.5 nits/pharmacy per month
Indications of Success Increase in total naloxone dispensed by 6 Pharmacy Teams • 46 Naloxone units dispensed since May 2018 • 41 Additional Naloxone units during re-measurement period (Oct– Feb) • ** One team has dispensed >20 so far in March! **
The Naloxone Toolkit: Displaying Performance Data You’re on track if your team has competed the following: • Measured the impact or progress made in your project • Outcomes: Naloxone dispensed; opioid counseling • Process: Identifying PoF by screening; documented counseling, follow-up, etc • Displayed the data in some format to your team
PDSA Updates and 1on1 Calls P D A S • Do your measures reflect success? • What have you learned from measuring your effort? • What do you need to be successful in the next month?
PDSA Updates and 1on1 Calls P D A S Policies & Procedures and Project Quick Reference Guide • Document the purpose of the project • Clarify the intended outcome and steps to follow • Policy/Procedures are more formal – a Quick Reference can achieve the same if P&Ps are not the norm Available at www.alliantquality.org/content/opioid-safety
PDSA Updates and 1on1 Calls P D A S Tracking Form • Excel Template to track • Patient name/ID • Completed counseling • Naloxone recommendation • Naloxone accepted • Follow-up w/MD • Other actions? • Or, simple printed version
PDSA Updates and 1on1 Calls P D A S Communicating with Prescribers • Letter writing Guide and Tips for communicating with prescribers • Sample letter to MD • Promoting opioid safety efforts at the pharmacy • Patient-specific request for naloxone
PDSA Updates and 1on1 Calls P D A S Communicating with Patients, Family and Caregivers • How do you support and reinforce your conversations with patients about opioid risk? • What resources do you use to educate patients about naloxone or train them to administer?
This Month: Risk Screening Tools
Opioid Risk: Opioid Risk Tool (ORT) • Typically used for chronic pain patients in primary care setting • Self-administered/ reported; fast (~1min) • Scoring: Low Risk: ≤ 3 pts Mod. Risk: 4 – 7 pts High Risk: ≥ 8 pts Source: Webster LR, et al. (Pain Med 2005)
Risk Index for Overdose or Serious Opioid-Induced Respiratory Depression (RIOSORD) • Developed in a study of patients at Veteran's Health Administration Source: Zedler B, Xie L, Wang L et al. Development of a Risk Index for Serious Prescription Opioid-Induced Respiratory Depression or Overdose in Veterans’ Health Administration Patients. Pain Medicine. Jun 2015. 16;1566-1579.
Risk Index for Overdose or Serious Opioid-Induced Respiratory Depression (RIOSORD) • Multifactorial assessment includes opioid exposure, history of dependence, chronic conditions, mental health, current health Source: Zedler B, Xie L, Wang L et al. Development of a Risk Index for Serious Prescription Opioid-Induced Respiratory Depression or Overdose in Veterans’ Health Administration Patients. Pain Medicine. Jun 2015. 16;1566-1579.
Risk Index for Overdose or Serious Opioid-Induced Respiratory Depression (RIOSORD) • Risk score is directly correlated to likelihood of opioid-induced respiratory depression occurring Source: Zedler B, Xie L, Wang L et al. Development of a Risk Index for Serious Prescription Opioid-Induced Respiratory Depression or Overdose in Veterans’ Health Administration Patients. Pain Medicine. Jun 2015. 16;1566-1579.
Next Up: • Mar - Apr: Continue tests of Change. Look for new opportunities or needs to expand opioid risk counseling and naloxone focus • Apr: Telling your story: Making the case for naloxone, raising awareness and celebrating success Monthly Calls: April 17 8:30 a.m.; April 18 2:00 p.m.
Module 8: Re-cap • Learning Session and Team Assignment #10 – Gather with your team to review possible uses of Opioid Risk Screening tools (No slides/recording) • How can you use screening tools to guide your counseling conversation? • What other populations could benefit from opioid risk counseling and naloxone? • Survey – to be sent by email and fax • Next Calls – Register for calls next month. Links are included in follow-up emails and the annual calendar Monthly Call Slides, Learning Sessions, Team Assignments and Performance Surveys are here: http://www.alliantquality.org/content/opioid-safety
This material was prepared by Alliant Health Solutions, for Alliant Quality, the Medicare Quality Innovation Network – Quality Improvement Organization for Georgia and North Carolina, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. 11SOW-AHSQIN-SIP3-18-22