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IT Solutions Navigator

IT Solutions Navigator. Lillian Miller, IT Specialist Federal Acquisition Service Integrated Technology Services. October 29, 2013. Overview of IT Solutions Navigator. GSA’s N ewest eTool

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IT Solutions Navigator

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  1. IT Solutions Navigator Lillian Miller, IT Specialist Federal Acquisition Service Integrated Technology Services October 29, 2013

  2. Overview of IT Solutions Navigator • GSA’s Newest eTool • Provides online acquisition support for conducting market research and selecting and using GSA’s contract vehicles • Designed to assist customers in evaluating the GSA portfolio of IT and telecommunications products, services, and solution offerings • Available to Federal, State, Local, and Tribal Government Customers • Helps federal, state, local, and tribal government organizations identify a GSA contract vehicle that best meets their technology solution needs • Walks customers through a simple contract matching process

  3. Overview of IT Solutions Navigator Cloud Computing Services Communications/ Network Services Data Center Services Hardware Products and Services Security • Cybersecurity • Security Management • Computing Hardware • Communications/ Network Equipment • Hardware Implementation Services • Hardware Maintenance and Support • Security Equipment • Email as a Service (EaaS) • Infrastructure as a Service (IaaS) • Cloud Implementation Services • Cloud Maintenance and Support • Platform as a Service (PaaS) • Software as a Service (SaaS) • Access Services • Internet Services • Managed Network Services • Network Applications • Satellite Services • Telecommunications Telepresence • Wireless and Mobile Services • Data Management Services • Data Storage • Data Center Implementation Services • Data Center Maintenance and Support Software Products and Services • Applications • Software Implementation Services • Software Maintenance and Support • Software Products Professional Services • Improved ease of use in accessing and • ordering IT solutions • Facilitates evaluation and selection of • GSA’s contract vehicles based on • customers’ IT requirements • IT Management Services • Consulting Services • Systems Engineering • Training

  4. Value to the Customer • Facilitates navigation of GSA’s integrated technology solutions • Provides a streamlined method for customers to acquire IT solutions through an easy-to-use, web-based portal • Provides online acquisition support for selecting and using GSA’s contract vehicles • Assists customers in aligning IT solutions to meet their mission requirements • Promotes operational efficiencies through knowledge sharing and decision support • Reduces acquisition lead time by increasing awareness of available contract vehicles to meet agencies’ requirements • Enables customers to achieve cost savings and improved productivity

  5. Demo of IT Solutions Navigator Tool Start

  6. GSA Customer Support • ITS Self Service Options • Statement of Work Templates • Reference Guide for GSA Technology Contracts • Ordering Instructions • GSA eTools • IT Solutions Navigator https://gsafas.secure.force.com/isn • e-library www.gsa.gov/elibrary • e-buy www.gsa.gov/ebuy • GSA Advantage!® www.gsa.gov/advantage • Contact the IT Customer Service Center • Email us at ITCSC@gsa.gov • Call us at 1-855-ITaid4U (1-855-482-4348) • Live Chat • Escalate an unresolved issue to a Customer Advocate

  7. For general questions, comments, or specific feedback regarding the IT Solution Navigator tool: navigator@gsa.govTraining Sources – Online training tutorials and customer training are available on site or via webFor additional information, please contact:Lillian Miller Tracey Nguyen(703) 306-6205 (703) 306-6013lillian.miller@gsa.govtracey.nguyen@gsa.govSatyaveerSatvat(703) 306-6078satyaveer.satvat@gsa.gov

  8. Questions

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