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Course Title

Effective Training Ideas That Won ’ t Break the Bank Colleen Billings, PHR Billings Piano Gallery. Course Title. 1-2-3-Needs Analysis. What is the Learning Gap Industry: Music business, manufacturer, retail Business: general acumen, awareness of your business Product knowledge

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Course Title

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  1. Effective Training Ideas That Won’t Break the Bank Colleen Billings, PHR Billings Piano Gallery Course Title

  2. 1-2-3-Needs Analysis • What is the Learning Gap • Industry: Music business, manufacturer, retail • Business: general acumen, awareness of your business • Product knowledge • Soft Skills: sales, customer service, negotiation • Technical: QuickBooks, Excel, internal systems • What is the Time Available to Bridge the Gap? • Is it a developmental need vs. immediate improvement scenario • What is the budget available?

  3. Learning Methods • Get the Learner Involved • How do you learn best? • How do you learn something new? • Hands On • 1:1 Mentoring • Repetition • Read, practice, do • Classroom lead • Ask them to propose a plan

  4. Formal Education • Community College/Technical School • QuickBooks • Marketing • Small Business Development Center • Management courses • Business Plans • SCORE • Management/Leadership • Local Library • Excel; MS Office; basic accounting • Recreation Department • Public speaking

  5. Local Organizations • Dale Carnegie Training-$$$ • Skills for Success • Presentation Skills • Leadership/Management Course • Chamber of Commerce-$ • Monthly meetings/Speaker Series • Local Associations-$ • Toastmasters International • Regional Management Associations-$$ • MRA

  6. Internal Resources • Manufacturer’s Reps • Put ’Em to Work! • Business Books • Team book club • Presentation assignment • Ask them to lead a discussion of a chapter

  7. Team Resources • Set up Mentoring Relationships • Pair on a project • Research a problem/Present a solution • Process documentation and improvement • 1:1 Goal Setting • Top 3 Focus Areas

  8. NAMM Resources • NAMM.org • NAMM University site-It’s New and Improved! • Newsletters • Industry Publications-Share articles

  9. Technical Resources • Lynda.com • Lunch with Lynda! • Group or individual • Excel; Time Management; QuickBooks; PhotoShop • Star12.com

  10. Social Resources • Facebook and Twitter • Manufacturers • NAMM! • Local music scene • Business Magazines • Inc; Fast Company; etc.

  11. More Social • LinkedIn • Company Page • Industry Leaders • Manufacturers • Groups with similar interests • Retail Music • Connect to others in the Industry

  12. Online Goldmine • Blogs-Subscribe, Read, Share, Discuss • Talent Management Magazine • White Papers • Webinars • YouTube “How-To” Videos

  13. Colleen Billings, PHR Billings Piano Gallery lovemyhrlife@gmail.com www.facebook.com/lovemyHRlife www.linkedin.com/colleenbillings

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