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Information Systems

Information Systems. Red Pill – Virtual Reality Morpheus to Neo “See how deep the rabbit hole goes” I/S Reveled In Terms of I/S Budget, Goals Decision Packages Strategic Planning Blue Pill – Reality Cypher “I just want to taste a juicy steak!” I don’t care if it’s real or not!.

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Information Systems

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  1. Information Systems Red Pill – Virtual Reality Morpheus to Neo“See how deep the rabbit hole goes” • I/S Reveled In Terms of • I/S Budget, • Goals • Decision Packages • Strategic Planning • Blue Pill – Reality Cypher “I just want to taste a juicy steak!” I don’t care if it’s real or not!

  2. The I/S Budget Number • 2.1% Growth • Largely – by Freezing 1 Applications Consultant Position • Left with part of Ron Masse, Karen Rich, Michael Shekman, Rick Smith and Jack McCoy’s efforts • From Boards Budget Workshops - Every Department Has Technology Project Management Requirements • Past 2 Strategic 5 year plans have resulted in over 50 I/S projects (both acquisitions and programming projects) with more than 80 programming projects (with 20 ongoing programming projects alone) • The expectation from the upcoming 5 Year Strategic Plan is conservatively more than a hundred projects and programming efforts across all departments

  3. 2007-2008 (Completed) Network Infrastructure for “Bottocello” EOC Wirelessly Networked City Concept Town Clerk e-Gov Model 2008-2009 Complete Police, MHS Libraries Plus Bennet Telephone Phasing Plus Rest of Town and BOE Feasibility Back-up/Recovery Consolidation (Decision Package) Evaluate Server “Farm” Virtualization (Decision Package and Capital Plan) Joint Pursuit Wireless Networked City Concept Goals

  4. 2008-2009 • Telephony and Unified Communication • Source of Funds: • Current Funding for AT&T Centrix Use In Town Departments Re-directed • Future School Renovations - Use the IP/FiberNet/PSTN Model Being Implemented at Police, MHS and Libraries

  5. 2008-2009 • Systems Back-up/Recovery & Virtualization • Sources Of Funds: • Transition to higher tape densities • Physical server replacement count consolidation • “Green” effects from Electricity and A/C reductions

  6. 2008-2009 • Wirelessly Networked “Digital” City • Sources of Funds: • Explore Cost Sharing of Risk and Research with CRCOG, CCM, Other Interested Towns • State Local Capital Improvement Plan (LOCIP) funds added for Broadband Internet Initiatives • Sales Revenue Sharing in “Rooftop Wireless”/FiberNet Partnership(s)

  7. 2008-2010 • Update to 5 Year Strategic Information Systems Plan of 2006-2010 • Review 9 Mission Elements • Update Major Technologies (13) “Axis” • Applications Consulting With Departments on Action “Matrix” • Update Methodology • Test Predictive / Metric Techniques • (Lay Groundwork for 2011-2015 I/T Plan)

  8. Virtual Reality – Pictures / Objects • Wireless Public, Gov’t., and Education • See Ultra Mobile PC ASUS EeePC@ Strategic Price Point!! • See Storage effects 16 GB home camera SD RAM $70 &3200Gb tapes on the horizon • Recall Million $’s on Out Of Town Magnet Tuitions • Migrate from the Server “Farms” with 100 Servers to Small “Gardens” of Virtual Servers • 6 to 3 B. Up sites • Sized to staff not staffed to size • Manchester Developed Software • See 65 apps in list  Average Industry Cost of $50,000 =$3.25million value by 2.25 Manchester programmers • Regional applications sharing through CRCOG File Transfer Protocol site

  9. The Blue Pill Town of Manchester Information Systems Mission Elements • 1. Town and BOE Mission - Support the missions of the Town and Board of Education • 2. Synergistic Town and BOE Partnership - Strengthen the synergistic partnerships between Town and Board of Education • 3. Leverage Services/Technologies - Leverage service and sharable common technologies • 4. Serve as Change Agent - Serve as a change agent (encourage technological change and assist in technological risk management) to the Town and Board of Education; • 5. Increase Public Access - Increase public access to school and government information and information processes; • 6. Technology Research/Support- Serve as a source of technology research, support and services to the Town, Board of Education and their associated nonprofit entities; • 7. Foster Economic Growth - Foster positive economic development and growth within the community; • 8. Consult on “New Economy”Technologies - Consult to the Town and Board of Education regarding application of “New Economy” technology factors: Technology getting faster, better, cheaper (e.g.. Moore’s Law) Network Value impacts ( e.g.. Metcalf’s Law) 2005 Strategic Plan addition • 9. SecuritySystems - Develop, implement, and manage methods and mechanisms for systems record security and personal security systems involving city information systems.

  10. AppendixFiles, Trends & Solution Notes Files: • 1-Mission_Elements_2005_Update_w_Security-ColorVersion.doc • 2-System Outages Occurrences Historically.xls • 3-Summary Sheets-Workorders_w_Charts.xls • 4-Manchesters Storage History.xls • 5-Migration to the Server Farm-2.doc • 6-Automated Backup Systems-With Bennet Issue.doc • Programmed Applications List • Dave Yakovich -Applications_Daves_Web Project List.xls, • Justin Zipkin -Applications_Justins_-ver2.xls, • Ron Masse-Applications_Rons.xls

  11. Trends I/S Outage Risks • Nature of vulnerabilities changing.

  12. Trends in I.S. • Technology Implementation – increasing complexity • Security – Tech support staff required to address more complex problems with more sophisticated tools • Human resource effect • Solutions • Fallback systems • Backup systems • Robust Communications Architecture

  13. IS Trends, cont. IS Trends, cont. • Migration from mainframe environment to server farm • Past: Handful of P/C servers • Present: Over 100 P/C servers • Number of people to service and support those has been constant • Greater levels of automation in back-up processes • Recovery Process Problematic

  14. IS Trends, cont. • Tape Capacity • Growing demand • Future: Natural growth; Add video?; Security?

  15. Solutions Solutions • 6 Backup Sites to 3 • Greater density tapes • Greater levels of automation • Virtualization • Server consolidation • Recovery speeds • Potentially fewer tapes • Appropriate human resource scaling to Recover 100 “servers” • “Green” effects - interest of BOD

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