1 / 18

Power Communications

Power Communications. Denver Beaulieu-Hains 2013 AWAG Annual Leadership and Training Seminar, May 5-9, 2013. Why communicate better?. Myth -- Effective communication skills can solve every problem

catori
Download Presentation

Power Communications

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Power Communications Denver Beaulieu-Hains2013 AWAG Annual Leadership and Training Seminar, May 5-9, 2013

  2. Why communicate better? • Myth -- Effective communication skills can solve every problem • Fact – There are some problems that will never be solved, however, more effective communication helps us to present our positions better and work for effectively toward a solution.

  3. Communication process

  4. Communication: A FOUR STEP PROCESS SENDER RECEIVER

  5. It’s about living, loving and being fulfilled

  6. Forms of communication • Verbal - what you say • Written – what you write • Non-verbal – Everything else

  7. What is really important? • Language is only 7% of what we say • Nonverbal language is the rest, about 93%

  8. LANGUAGE What are some of the limitations to using the spoken language all the time? Can we only communicate using language?

  9. Reading Body Language • How words are pronounced is most important than their literal meaning. There’s strong relation between vocal and physical expressions - • Domination - A police officer talking in firm tone and uniform pitch would be standing upright, bluffing his chest, stiffening neck and perhaps putting hands on hips or holding them on back.Exhaustion - A lady speaking in monotonous and sluggish voice (on telephone) might be physical exhausted, feeling sad or nervous, sitting alone and consoling herself.Play time - A laughing, twittering and singing boy in joyous tone would be surely making merry, playing, jumping and dancing. • Gossip - Two colleagues whispering (behind your back) would be sitting close to each other and may not be making any gestures and meeting gaze with other.Conflict - Yelling and shouting couple (at neighborhood) would be making aggressive gestures, clenching fists, bearing teeth, crossing hands on chests and fiercely gazing towards each other. • Convincing - A salesman buttering up your boss to place an order or sign a contract would be slightly leaning forward, titling his neck at once side and smiling.

  10. the complete picture

  11. Awareness Does what the person see, match what you say, and equal what you do?

  12. http://www.youtube.com/watch?v=c862Svqamb0 PattiWood talks about the most important part of the body and the importance of being present.

  13. Right brain vs. Left brain

  14. SWOT ANALYSIS LeverageStrengths, correctWeaknesses, capitalize on Opportunities, deter potential Threats, and consider tactics

  15. http: //www.youtube.com/watch?v=i7EDRtq5x0U • Patti Wood talks about paralanguage and your body language when speaking on the phone or emailing someone.

  16. BALANCE – the secret to winning • BEGIN TO TELL YOUR OWN STORY • KNOW YOUR STRENGTHS • DEVELOP YOUR WEAKNESSES • CONFRONT YOUR FEARS • SPEAK, ACT AND DO YOU • BE AWARE

  17. CREATING OPPORTUNITIES • JOY • HAPPINESS • CONFLICT RESOLUTION • GREATER UNDERSTANDING • STRONGER/LASTING RELATIONSHIPS • PEACE WHAT MORE DO YOU WANT? THIS IS MY LIST!

  18. QUESTIONS?

More Related