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Concur Credit Card Services Request Basics

Learn about the basics of creating a credit card services request in Concur, including who can submit a request, how to determine if a UD credit card is needed, who approves the requests, and selecting the appropriate speedtype. Follow step-by-step instructions to create a request and get answers to your questions.

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Concur Credit Card Services Request Basics

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  1. Travel and Expense Management in Concur Creating a Credit Card Services Request

  2. Credit Card Services Request Basics Q. Who can submit a Credit Card Services Request in Concur? A. The Concur user or their Request Delegate Q. How will a Concur user know if they need a UD Credit Card, and what the limits should be? A. The Concur user should discuss their need for a UD Credit Card with their department business administrator. The administrator can provide guidance based on department standards Q. Who approves Credit Card Services Requests? A. Credit Card Services Requests are routed to the user’s Supervisor, then to Procurement. Q. What Speedtype should I select? A. Select the Speedtype that you think you will allocate the majority of your expenses to. Concur will make this the default Speedtype on your expense reports for your convenience. If you are unsure, ask your department business administrator.

  3. Creating a Credit Card Services Request • Sign in to Concur at udel.edu/concur • Select the Requests tab, then select New Request • Select UD – Credit Card Services Request as the Request Type

  4. In the Request Header, complete all required fields with the red strip.

  5. Service Request Purpose Select a Service Request Purpose from the menu

  6. New Declining Balance Card – Complete the fields circled in red

  7. New UD Credit Card – Complete the fields circled in red

  8. Replenish Declining Balance – Complete the fields circled in red

  9. Update Existing Card– Complete the fields circled in red • In Comments To/From Approvers: • List the changes that you are requesting (e.g. card limits, phone number, Speedtype) • Enter the specific changes into the corresponding fields

  10. Replacement Card (Lost/Stolen)– Complete the fields circled in red

  11. Cancel Card– Complete the fields circled in red

  12. When your Request Header is complete, Click Submit Request to route to your Supervisor

  13. Questions? AskConcur@udel.edu udel.edu/procurement Procurement Services 302-831-2161

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