Colorado Access: Telemedicine Behavioral Health Program

2. Agenda • Company Overview • Lines of Business • Telemedicine Behavioral Health Program Payer Forum 2019

3. Get to knowColorado Access

4. Company’s Vision and Mission Our Vision • Healthy communities transformed by the care that people want at a cost we can all afford. Our Mission • Partner with communities and empower people through access to quality, affordable care. Payer Forum 2019

5. Who we serve • Local, nonprofit Managed Care Health Plan formed in 1994 • Provide access for behavioral and physical health care services for people with Medicaid and Child Health Plan Plus (CHP+) • Currently serving over 500K eligible Colorado members Payer Forum 2019

6. Our Lines of Business • Child Health Plan Plus (CHP+) HMO offered by Colorado Access • Child Health Plan Plus (CHP+) State Managed Care Network (Administrator) • Regional Accountable Entity (RAE) Payer Forum 2019

7. RAE- 7 Regions Payer Forum 2019

8. Virtual Care Collaboration and Integration

9. INTEGRATED BEHAVIORAL HEALTH IN PRIMARY CARE Compelling need and opportunity SOURCE: State of Colorado 2014

10. COLORADO ACCESS SOLUTION: Virtually Integrated Behavioral Health Care • Colorado Access launched the Virtual Care Collaboration and Integration (VCCI) Program in July 2017 • Launched through AccessCare Services, the Telehealth and virtual care delivery arm of Colorado Access • Virtual, integrated, team-based care to meet behavioral health care needs in primary care setting • VCCI is available at no cost to all Colorado Access RAE PCMPs in Regions 3 & 5

11. COLORADO ACCESS SOLUTION: Virtually Integrated Behavioral Health Care Direct access to Psychiatrists and Behavioral Health Clinicians (BHC’s) via: • Collaborative Consultations • As On-demand as possible phone consultation from anyone involved with patient’s care in PCMP office to a psychiatrist or BHC • Not limited to Medicaid, these consults are insurance-blind, funded by Colorado Access • No limit, can call for consults as often as needed • Direct Encounters (Telehealth) • Psychiatrists and BHC’s provide direct care to members in the primary care setting using Telehealth • Brief Intervention- typically 6 sessions or less

12. COLORADO ACCESS SOLUTION: Virtually Integrated Behavioral Health Care • VCCI Services include: • Psychiatric evaluations • Diagnostic assessments • Medication Management • Short-term counseling • Bridging, and prescribing when necessary • Workflow design and Telehealth implementation support • Care Collaboration and Coordination with Colorado Access Care Management • Provider education and training (Virtual Lunch and Learns with topics chosen by the practices)

13. How VCCI works

14. BENEFITS OF TELEHEALTH AND PRIMARY CARE INTEGRATION • Address shortage of behavioral health professionals • Greater access for all communities • Overcomes barriers • Reduces transportation costs • Drives integrated care uptake and transformation • Tool to reduce health care costs

15. QUESTIONS?