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A view from the bridge

A view from the bridge. A Wales-wide perspective on digital library excellence Shared LMS case study. WHELF representation. Emma Adamson Director of Learning Services University of South Wales WHELF Chair Emma.adamson@southwales.ac.uk. Gareth Owen Programme Manager

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A view from the bridge

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  1. A view from the bridge A Wales-wide perspective on digital library excellence Shared LMS case study

  2. WHELF representation Emma Adamson Director of Learning Services University of South Wales WHELF Chair Emma.adamson@southwales.ac.uk Gareth Owen Programme Manager Cardiff University WHELF Programme Manager OwenG12@cardiff.ac.uk

  3. WHELF May 2017

  4. Mission: collaboration and partnership WHELF’s mission is to promote library and information services co-operation: to encourage the exchange of ideas, to provide a forum for mutual support, and to help facilitate new initiatives in library and information service provision. WHELF actively promotes the work of higher education libraries in Wales and provides a focus for the development of new ideas and services.

  5. Wales Higher Education Libraries Forum 1 National Library 9University Libraries 1 University Conservatoire 1 National Museum 1 Government sponsored body

  6. Wales Higher Education Libraries Forum LMS 1 National Library 8 University Libraries 1 University Conservatoire 30 NHS Libraries 88 Library Locations 600 Library Staff 1 Library Management System

  7. 10,000,000 bibliographic records to share . . .

  8. Initial objectives and aims Chair of WHELF commented that: “all WHELF members expect to realise transformational benefits from our collaboration on a shared Library system, Including the provision of a single bilingual search interface for Wales Higher Education and research, plus the potential for deeper collaboration around collection development and management”.

  9. Timeline • 2012 Feasibility study • Answering the questions 'should we do this and how?' • 2014 EU Tender • Managed by Cardiff University on behalf of WHELF • 2015-16 Implementation • Phased approach with 3 cohorts, all live by summer 2016 • 2021-26 End of Contract • 7 year contract, plus option to extend for another 5 years

  10. Benefits: library professionals WHELF Shared LMS: realise the full benefits of the shared LMS post implementation to deliver efficient, innovative, sustainable and value for money services via: shared discovery and resource tools a shared catalogue and cataloguing reciprocal borrowing a benefits realisation framework

  11. Welsh Government endorsed

  12. THELMAs 2015 win for WHELF

  13. Financial benefits • Procurement • £55,000 reduced costs • LMS • £80, 000 lower costs in 2015-16 • £139, 000 lower costs in 2016-17 • Anticipated continued lower costs over lifetime of contract • Buying ‘muscle’ • Potential for further consortial deals

  14. Improved work flows and processes

  15. Softer Benefits • High quality system for all staff and students • Cloud hosted and web-based • Improved integration with other IT systems • Fully bilingual front and back end • Culture of collaboration • Shared training • Shared workflows and documents • Shared analytics

  16. Impact on staff • Part of ‘something bigger’ • Over 200 contributors to the tender specification • Governance structure gets people involved • Institutional and WHELF priorities • Alignment of objectives and realignment of work • Active and self-directing functional groups • Across systems, analytics, borrowing, cataloguing etc.

  17. New ways of working: • Service provision • Developing functionality (acquisitions) • Higher profile for the library within the institution • Success of project has given library increased profile (THELMA 2015) • Developed analytics expertise to streamline workflows • Adopted reports from other institutions (missing items) • Gaining influence at national level • Lobbying suppliers for better metadata (KB+)

  18. New ways of working: • Collective review Spotting and fixing problems • Gaining from collective expertise • Acquisitions teams working together to set up orders (ProQuest archive) • Implementation • Learning from cohorts (mini-meets) • Working together to have more impact • Enhancements process

  19. What's next for WHELF? • WHELF LMS priorities • Analytics • Link to JISC data analytics • Shared cataloguing • Borrowing(fulfilment) • Stakeholder engagement • Cross-sector opportunities • More consortia deals • Reading list software • Content and buying-clubs • Digital preservation • Refreshed governance • WHELF consideration for a new consortium office

  20. Thank you / Diolch yn fawr Any Questions?

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