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nist/baldrige

BALDRIGE PERFORMANCE EXCELLENCE PROGRAM. www.nist.gov/baldrige. Becoming a Baldrige Examiner. Evaluating Process Items. Download the Criteria. Basic Evaluation Process. Ground yourself in the Criteria item. Select the relevant key factors for the item.

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nist/baldrige

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  1. BALDRIGE PERFORMANCE EXCELLENCE PROGRAM www.nist.gov/baldrige Becoming a Baldrige Examiner Evaluating Process Items Download the Criteria

  2. Basic Evaluation Process Ground yourself in the Criteria item. Select the relevant key factors for the item. Read the relevant section of the application. Draft around 6 strengths and opportunities for improvement (OFIs). Draft feedback-ready comments (two for IR). Determine the scoring range and the score for the item. Consensus Review (CR) Independent Review (IR) Site Visit (if requested) For step-by-step details on using the 6-step evaluation process during Independent Review, click here!

  3. How do I evaluate process items? Ground yourself in the Criteria item. Select the relevant key factors for the Item. Read the relevant section of the application. Draft around 6 strengths and opportunities for improvement (OFIs). Draft feedback-ready comments (two for IR). Determine the scoring range and the score for the item. Consensus Review (CR) Independent Review (IR) Site Visit (if requested) Independent Review

  4. How do I evaluate process items? Process Evaluation Factors Approach Deployment Learning Integration ADLI

  5. Evaluating Process Items Practice

  6. Maturity Alignment Consistency of plans, processes, information, resource decisions, actions, results, and analyses supporting key organization-wide goals

  7. Additional Vocabulary Process Key Examples include key processes, key challenges, key plans—those that are most important to the organization’s success.

  8. Where do I document my findings? BOSS Independent Review Worksheet To download a complete sample of a worksheet, click here!

  9. Scoring System and Guidelines • Note the maximum point values for each category and item. Note that the percentage ranges of the point value are based on ADLI and Criteria requirements (basic, overall, multiple). Select a scoring range that is “most descriptive” of achievement level. Within the range, assign the appropriate score.

  10. Scoring Guidelines • Process items are evaluated using four factors: A-D-L-I BASIC requirements Assessed to make determinations regarding the effectiveness and maturity of the processes OVERALL requirements Scoring ranges reflect gradations of maturity for an applicant's processes MULTIPLE requirements

  11. Next Steps For additional online training, visit the Examiner Resource Center.

  12. Next Steps Evaluating Results Items For additional online training, visit the Examiner Resource Center. Appointment letter or training dates questions? examinerlogistics@nist.gov 1-877-237-9064 (option 1) Training materials questions? examtrng@nist.gov 1-877-237-9064 (option 2) To exit, close your browser window.

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