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Common Useful and Business Terms. Innatech Inc. Cultural Diversity Training Program. Importance of Proper Terminology. Harmony is a key value in all Japanese society Politeness is emphasized from an early age Personal responsibility is important to the Japanese
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Common Useful and Business Terms Innatech Inc. Cultural Diversity Training Program
Importance of Proper Terminology • Harmony is a key value in all Japanese society • Politeness is emphasized from an early age • Personal responsibility is important to the Japanese • They present disagreeable facts in a gentle indirect manner • Harmony = Productivity to the Japanese business world
Useful Terms • Hai- Yes • Iie- No • Dozo-please • Domo Arigato-Thank You • Doitashimashitay-You’re Welcome
Useful Terms • O hi yogozaimas- Good Morning • Kon ban wa- Good Night • Jan Ay- Excuse Me • Gomennansa- See You Later
Business Terms • When handing out business cards • Watashi no namaewa Ewing desu • “My name is Ewing” • Hajimemashite • “Hello, I am please to make your acquaintance”
Business Terms • General Greetings • Ohayogozaimasu- “Good Morning” (before 10:00 a.m.) • Konnichiwa- “Good Day” (10:00 a.m. – 6:00 p.m.) • Kombanwa- “Good Evening” (after 6:00 p.m.) • Upon Parting • Domo arigato gozaimashita- “Thank You” (for the event that has just occurred) • Do not use Sayonara • It is more final • “Farewell”
Business Terms • Excuse Me • Sumimasen- “Excuse Me” • When leaving the table • Calling a waiter/waitress