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Question #:1 Which two keyboard shortcuts can be modified? A. Save and Close B. Cancel C. Create Service Request D. Save and Continue E. OK Answer: C E https://www.certs4you.com/oracle/1z0-993-dumps.html
Question #:2 You have been instructed to implement the "My Knowledge- page for your customer's Engagement Cloud site. Which is the correct first action in configuring "My Knowledge"? A. Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Service" profile option, and activate it. B. Use the task "Manage Service Request knowledge Profile Options", search for the "SVCENABLE_KNOWLEDGE_IN_SR" profile option, and set "Site" value to "Yes". C. Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for All Users" profile option, and activate it. D. Use the task "Manage Administrator Profile Values", search for the "Enable My Knowledge Menu for Help Desk' profile option, and activate It. E. Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_KNOWLEDGE_PAGE_EXTERNAL_USERS" profile option, and set "Site" value to "Yes". F. Use the task "Manage Service Request knowledge Profile Options", search for the "SVC_ENABLE_ARTICLE_CREAT10N_EDITION" profile option, and set the "Site" value to "Yes". Answer: C https://www.certs4you.com/oracle/1z0-993-dumps.html
Question #:3 Your customer wants to have a vertical Media Toolbar instead of the Horizontal one. Which statement is true? A. The only Vertical Toolbar that you can enable is the Notifications Toolbar. B. The Vertical Toolbar is always requited, while the Horizontal Toolbar and notifications are optional. C. You must set the Vertical Toolbar as the Default, and deactivate all Horizontal Toolbars. D. The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional. Answer: C https://www.certs4you.com/oracle/1z0-993-dumps.html
Question #:4 Your customer has noticed that emails are being retrieved every day only at 3:00 PM. This behavior began three days ago and no configuration changes were made during that time. What is the cause of this new behavior? A. a configured Job to process inbound emails B. an inbound message filter per time schedule 9 C. an inbound message filter per sender D. a configured profile option to schedule the retrieval of emails Answer: B https://www.certs4you.com/oracle/1z0-993-dumps.html
Question #:5 You want to configure the workflow for the standard Service Request (SR) object. Which four actions can you do? A. You will be required to code any new workflow actions in Groovy. B. You must make the changes using the Page Composer tool. C. You can send an e-mail notification to specified recipients. D. You can define the workflow to run when certain fields of the SR object are changed. E. You can modify the workflow to update field values within the SR object. F. You can generate tasks for the SR object from the workflow. Answer: C D E F https://www.certs4you.com/oracle/1z0-993-dumps.html
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