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Introducing the KX-TVS50….

Introducing the KX-TVS50, the newest addition to the KX-TVS line of Voice Processing Systems. This system offers expandable storage and new features such as Caller ID Name Announce and Caller ID Routing. Learn more about the advantages of Flash Memory and the integration options available.

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Introducing the KX-TVS50….

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  1. Introducing the KX-TVS50…. • …the newest addition to the KX-TVS line of Voice Processing Systems (VPS) • 2 ports, 2 hours voice storage, expandable to 4 hours of voice storage • The 2 hours of voice storage will be reduced by recording User Prompts • If all System Prompts were to be recorded by the user, voice storage would be reduced by approximately 40 minutes

  2. KX-TVS50 Specifications • Increasing the voice storage from the initial 2 hours up to 4 hours is accomplished by adding an optional KX-TVS52 Flash Memory Expansion card • 30 mailboxes, 2 manager mailboxes, utilizing Flash Memory with 7.2 Kbps voice compression • New features include A-PITS integration with KX-TA624-1, Caller ID Routing, System and Station Caller ID Name Announce, and Personal Greeting for Caller ID

  3. So what is Flash Memory? • Definition-A solid-state mass-storage device that emulates a hard-disk drive • This type of mass-storage device is suitable for portable computers, personal digital assistants (PDA), digital still cameras, MP3 players and other devices requiring high-density non-volatile data storage

  4. What are the advantages? • The advantages of this type of storage device is that it is: • extremely rugged and reliable • compact • fast sustainable read/write capability • much less expensive than hard-disk drives • and has low single-voltage power requirements

  5. KX-TVS50 Specifications • The KX-TVS50 comes with 2 Flash memory chips, one for 2 hours of voice storage, the other for system prompts and programming storage. • The KX-TVS52 Flash Memory Expansion card has one Flash memory chip for an additional 2 hours of voice storage

  6. KX-TVS50 Specifications • The KX-TVS50’s appearance is very similar to the KX-TVS75, with two noticeable differences • A 4 position dip switch is used to determine the system mode rather than a rotary switch • The system upper chassis has a built-in ferrite core used to reduce noise and other spurious oscillations from being introduced into the system through station cabling

  7. Mode Switch Positions • Mode Switch Positions • 0000 Normal operation position • 1000 Initializes RS-232C parameters • 0100 D-PITS Auto Configuration for AA service1 • 1100 D-PITS Auto Configuration for VM service1 • 1101 Not used • 1010 Initializes VPS. Clears all data and messages • 0110 Flash memory Read/Write test • 0101 A-PITS Auto Configuration for AA service2 • 1101 A-PITS Auto Configuration for VM service2 1 Used for KX-TD D-PITS integration only 2 Used for KX-TA A-PITS integration only

  8. Some New Terminology • To date, two types of Voice Processing System integration were available in the KX-TVS line of VPS’s, In-band and D-PITS • A-PITS - Analog Proprietary Integrated Telephone System • A-PITS Integration - A proprietary 4-wire out of band Voice Processing System integration supported by the KX-TVS50 and KX-TA624-1 NEW

  9. A-PITS • Signaling and control information is transmitted and received between the 624 and 50 across the D1 and D2 pair of an extension port • Voice is provided by the Tip and Ring pair for that extension port • Each A-PITS integrated port supports one VPS port (Unlike D-PITS integration which provides two VPS ports per station ports)

  10. Integration • The KX-TVS50 supports: • In-band with telephone systems providing In-band integration • D-PITS with KX-TD308/816/1232/500 • A-PITS with the KX-TA624-1

  11. System Administration • Programming and administration can be accomplished by using either a dumb terminal program (i.e.. HyperTerminal) or any other communication software (i.e. ProcommPlus) • Programming menus are the same as the other KX-TVS models with additional programming added for the new features - System Caller ID Name Announce & Caller ID Call Routing

  12. New KX-TVS50 Features • These features are supported by A-PITS or D-PITS integration • System Caller ID Name Announce • Station Caller ID Name Announce • Personnel Greetings for Caller ID • Caller ID Routing • Caller ID card(s) are required for these features to operate KX-TD193 or KX-TA62493

  13. System Caller ID Name Announce • 120 Caller ID Numbers (20 digit max.) can be entered into system programming via programming terminal • System Parameter Setting-System Caller ID Announce • A name can be recorded for each of the 120 Caller ID numbers by the Message Manager in mailbox 998 • *998-5-8 for System Caller ID Name Announce recording

  14. System Caller ID Name Announce • So how does this work? • An incoming Caller ID call arrives at CO port of phone system that is programmed to ring to a VPS port • Caller ID information is transmitted to VPS via A-PITS or D-PITS link. • VPS answers, plays prompts, caller dials digits to transfer call to an extension • When extension answers, the user is given a prompt with states “You have a call from (recorded name). To answer the call press one, otherwise press 2 and hang up.

  15. System Caller ID Name Announce • If no Caller ID is provided, private, out of area, or the number is not registered, the normal transfer sequence occurs without announcement

  16. Station Caller ID Name Announce • Functions in the same way as System Caller ID Name announce • 30 Personal Caller ID Name Announce entries can be entered per mailbox • *MB 5-5 for Station Caller ID Name Announce programming • System Caller ID Name Announce has priority over Station Caller ID Name Announce

  17. What else is new in KX-TVS50? • New factory default voice prompts • Faster cadence & less pause time between prompts • Improved Installation Manual provided on CD-ROM • Improved organization • Includes the KX-TA and KX-TD phone system programming related to VPS integration

  18. Caller ID Personal Greeting • Up to four personalized mailbox greetings can be recorded in addition to the normal busy, no answer, and after-hours greetings • Each of the personalized greetings can have up to eight Caller ID numbers assigned to it • * can be used as a wildcard when entering the Caller ID numbers • *MB 5-1-4 for Caller ID Personal Greeting programming

  19. Caller ID Personal Greeting • When an outside caller with a Caller ID number that has been assigned in the mailbox enters the mailbox, a custom greeting for that caller will be played

  20. Caller ID Routing • Caller ID Routing allows an incoming caller to be routed to a specific location or service based on the Caller ID number provided • Calls can be routed to a mailbox, extension, or Custom Service

  21. Caller ID Routing • Up to 120 Caller ID numbers can be entered into the system • Service Setting - Caller ID Routing • Caller ID number can be up to 20 digits • * can be used as wildcard • O or P can be entered for Out of Area & Private • A route description up to 20 characters can be entered • This feature can operate in conjunction with the System & Personal Caller ID Name Announce features

  22. What else is new in KX-TVS50? • Screened transfer with Call ID is now supported • Company Greetings have been removed • The KX-TVS50 does not support the Two-Way Record and Two-Way Transfer features.

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