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iDashboards

iDashboards. Key Performance and Critical Success. Preface. Overview Performance Measurement failing organizations No Linkage to Critical Success Factors. The Goal?. “ Performance measures should help your organization align daily activities to strategic objectives”

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iDashboards

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  1. iDashboards Key Performance and Critical Success

  2. Preface Overview Performance Measurement failing organizations No Linkage to Critical Success Factors

  3. The Goal? “Performance measures should help your organization align daily activities to strategic objectives” Key Performance Indicators – David Parmenter

  4. Recommended Reading http://www.bettermanagement.com/seminars/seminar.aspx?l=15109

  5. Why iDashboards? • Deliver timely real time performance indicators with data-linked charts. • Improve awareness of performance • Increase Action • Improve Organizational Success

  6. What are Dashboards? • Web-based delivery – information anywhere, in iMIS, in-house, on web. • Secured password based delivery • Wide range of charting options • See a few examples • Collections of related charts representing Key Performance Indicators • Recommended site of Stephen Few on visual business intelligence, http://www.perceptualedge.com/

  7. 7 Characteristics of KPIs • Non-financial measure • Measured frequently (more that weekly not a KPI) • Acted on by CEO or senior management • Clearly indicate action required by staff • Tied responsibility directly to team via leader (not aggregated info across teams) • Significant impact • Encourage appropriate action ( tested effectiveness)

  8. Four Foundation Stones • Partnership • Transfer of Power to the Front Line • Measure and report only what matters • Linkage of KPIs to Critical Success Factors

  9. Critical Success Factors

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