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SSAS(SRI Sai Anjali Software). INTRODUCTION. Sri Sai Anjali Software has carved a niche for itself in the BPO sector. It is now listed among the leading outsourcing companies in the country.
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INTRODUCTION • Sri Sai Anjali Software has carved a niche for itself in the BPO sector. It is now listed among the leading outsourcing companies in the country. • The company started with prestigious voice projects which include couple of Fortune 200 companies as well. • The company offers end to end solutions for all back office operations ranging from-data entry, data processing and data conversion to document management. • The hallmark of our center is our quality and quick turn-around time. We pride ourselves in being staffed by expert professionals in their respective fields who are committed to delivering value added services to each and every customer. • Through a long-term commitment to this mission, we will be known as a company that responds faster, maintains high quality and demonstrates flexibility.
COMPOSED OF: (WORKFORCE MANAGEMENT) • 1 – OPERATION HEAD : Bellona Belliappa A • 1– TRAINING MANAGER :Bellona Belliappa A • 4 – IT PROFESSIONALS : Radika • 15 – CUSTOMER SUPPORT : 20 NOS • 3 – QUALITY ASSURANCE SPECIALISTS : 5 NOS • 1 – HUMAN RESOURCE DEVELOPMENT : 3 NOS • 1– RECRUITMENT SPECIALIST : 1
VISION • We aim at being the number one outsourcing company in the country. The number one choice for the customer. And the number one choice for employees looking to serve in this industry. • Sri Sai Anjali Software will focus on becoming the leading national provider of IT services, BPO services and products for global customers. Through strategic relationships with our clients we aim to offer significantly higher value proposition for our clients’ entire IT organization.
MISSION • Our mission is to continue to deliver excellence in terms of error free and timely delivery and create a satisfied customer base globally. • In carrying out our day-to-day business we will strive to understand and improve, • Customers needs, competition and the internet industry • Product/channel • Balance people/management/business goals • Develop values and culture • Hire the best staff and consultants
SERVICES • Telemarketing/ Tele Sales. • Survey / Lead Generation. • Inbound services. • RPO / LPO. • Business Transcription / Legal Transcription. • Database Management . • BPO Services/ SSP Services. • Software Development.
SERVICES Cond… • BPO Services : - • Data Conversion • Back End Processing • Pay Role Management • Back Office Management • Business Transcription • Cheque Processing
Services Delivery PROCESS IMPROVEMENT PROCESS DOCUMENTATION TRAINING PROCESS QUALITY MEASURES REPORTING PEOPLE MANAGEMENT RESOURCE DEPLOYMENT
CORPORATE OVERVIEW • Business Process Outsourcing • At Sri Sai Anjali Software we pride ourselves in assuring every client personalized, prompt and tailor- made services. We are equipped with state of the technologies and a staff that is well experienced and committed. • Our area of expertise lies in the field of Data Management. We are capable of handling large volumes of work at a time. Error free services and timely delivery are the hallmark of our services. All these, our industry expertise and our assurance of maintaining a high level of confidentiality have made us one of the most preferred in our business. • What makes our services flawless? • ►High Speed T1 connection for Internet access • ►Three System and Network Administrators • ►Transportation facilities for employees • ►Daily Data Backup for data security • ►Latest innovative technologies to deliver and customize output as per client requirements • ►Round-the-clock power supply with back-up UPS and generators
QUALITY & SECURITY • Quality Assurance: • We stand by the integrity of our data output and we provide guarantees of over 99.9% accuracy. We have the best people in the industry. The years of experience which some of our key people has, will gives them tremendous depth in terms of skills. We assure appropriate time delivery of products to the customers. • Security Policy: • Our security policies are very strict as listed below: • Employees has been given with ID Card and access card, where in each and every employees needs to show their thump impression and swipe for getting permission, and device is highly sensitive called ‘BIOMATRIC system T10 model’. • No Mobiles are permitted inside the production unit, the employees has been given with separate rack for keeping their mobiles with security permission. • No external devices are allowed particularly in production unit, in such a way that no employees can take or keep their data’s through CD, Floppy, Bluetooth, pen drive or through external hard disk
TECHNOLOGY • Hardware Setup • Servers Configuration • Quantity :3 HP Compaq ML- 350 • Make Model : HP Compaq ML- 350 • Processor : Xeon 3 GHZ X 2 CPU, 2x4MB Cache • Memory : 4GB (4x1024), DDR-2 667MHz ECC 2R Fully- Buffered 1 • Storage : 750GB 3.5-inch 7.2K RPM SATA II Hard Drive with interposer • RAID Ctrl : Raid 5, PERC5/i Integrated • OS : CENT OS 5 (LINEX)
TECHNOLOGY • Clients Configurations • Quantity 50 client machines • Make Model Dell OptiPlex 330 Desktop • Processor OptiPlex(TM) 330DT with Intel(R) Pentium(R) Dual Core Processor E2140 • Memory \1GB (1x1GB) NECC DDR2 667MHz SDRAM • Storage 160 GB SATA Hard Drive • OS Genuine Windows(R) XP Professional SP3 Edition • Monitor 17" Flat Panel LCD Monitor • Network Devices Configurations • Switches AS-PC3448 - Dell(TM) Power Connect(TM) 3448 Network Switch (6 Numbers) • CaBLE Cat-6e
SOFTWARE TECHNOLOGY • Software Setup • The Sri Sai Anjali software infrastructure will include all of the components required to ensure the development and delivery of the highest-quality software-based business solutions. Sai Anjali software has acquired and implemented appropriate products of the following categories for both its Intel and Sun based platforms: • Operating Systems • Source Code Control • Bug-Tracking • Change/Release Management, developer Tools/Kits • Software • Microsoft Windows 2003 Server X2 Standard Edition (64-bit) • Windows XP / 2000 Professional • Microsoft Office SBE 2003
Management ‘ • Operations Head : Bellona • Manager HR : ImanTalukder • IT Head :Sachin
CONCLUSION • Contacts : Location # 4, Sri Sai Anjali , A Narayanpura, Near Mariamma Temple, near govtprimary school Dooravaninagar K.R Puram ,Hobli Bangalore :560016 +91 7259694100/9740123130 • Email: Jobs@saspsoftech.in • Web: http://www.saspsoftech.in • With all the facilities and well-crafted infrastructure we deliver the need and expectations of the clients/customers with maximum quality and minimum cost.
Created By • Operation Head : Bellona • Call No- +0091-0-91-998640233 • CEO- Capt. C. Venkataramiah. • Call No- +0091-0-9741446577 • Managing Director- Subenay Talukder • Call No- 0091-0-9164942834 • Email- srisaianjalisoftware@gmail.com • www.saspsoftech.in.