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Analyst Presentation for Quarter 3 FY 08-09 16 th January 2009 S Balasubramaniam Chief Financial Officer. Agenda. Quarter 3 Overall Performance SBU Business Update Business Highlights. Quarter 3 Overall Performance. Analysis of Q3 PAT Year-on-year growth.

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Agenda

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  1. Analyst Presentation for Quarter 3 FY 08-0916th January 2009S BalasubramaniamChief Financial Officer

  2. Agenda Quarter 3 Overall Performance SBU Business Update Business Highlights

  3. Quarter 3 Overall Performance

  4. Analysis of Q3 PATYear-on-year growth • Revenue growth Rs 5023 lacs (25%) • Gross Margin growth Rs 2490 lacs (45%) • Opex growth Rs 608 lacs (19%) • Other Income (Net) reduction by Rs 658 lacs • PBT growth Rs 1134 lacs (62%) • PAT growth Rs 520 lacs (35%) • Positive effect of dollar appreciation was countered by depreciation of other currencies vis-à-vis the US Dollar • cross currency depreciation of the Pound, Australian Dollar and Rand against the US Dollar • As against a net income of Rs 123 lacs in the last year, the net income was a loss of Rs 535 lacs in the current year

  5. Analysisof Q3 PATYear-on-year growth The PAT was also affected by increase in overall tax rate from 18% to 26% • Increase in US entities’ profit where tax provision is higher at 40%. Contribution of US entities’ profit last year was 11% as against 56% this year • Additional provision of Rs 155 lacs has been made in respect of the transfer pricing assessment order received for the year 2004-05. This has had a 5% impact on the tax rate

  6. Benchmarking

  7. Commentary by Ganesh on performance and Plans for ZENSAR

  8. SBU Revenue for Quarter 3 FY 08-09

  9. SBU PBT for Quarter 3 FY 08-09

  10. Zensar BusinessUpdates Operations • Attrition at its lowest at 4% • Critical Talent Retention at 100% Customers • The largest client exceeds 1000 headcount • Two large financial services clients amongst top 6 global accounts for Zensar • Clearly Business (a Barclays enterprise) won the Banking Financial Innovation Award and have given Zensar credit for working on the system that got them the accolade • Key new wins include • (UK): one of UK and Ireland’s leading utilities service contractors • (SA): a central securities depository for electronic settlement • (US): largest supplier of business accounting software Geographies • South Africa: 70% above LY - expected to do 14.9 Mn USD against 9.9 Mn USD LY • UK: Third year of good performance in Oracle in a tough market Practices • New practices have become a competitive edge • IM, BI, Fusion Middleware, Demantra • SAP A1 – Pharma and Textiles : First ever end-to end implementation in Pharma

  11. BPOUpdate • Business Performance • 62% revenue growth Y-o-Y over 07-08. • 112% growth in gross margin realization Y-o-Y over 07-08 • Consistently profitable in the financial year 9-12% PBT • New Business/Verticals • Entry into Airline BPO vertical • Entry into Equity Research domain • Inbound project for large Indian credit cards company won • Existing Business Growth • Managing multiple support engagements in a large telecom giant • Managing multiple processes for large US retail company • Unique Global Supply Chain offering for leading UK retailer

  12. Zensar’s Horizons of Growth2009-2012 H1 H2 H3 Core Services AMS ERP (Oracle) New Services BPO ERP (SAP) IM TESTING Special Services DES EES Utilities Healthcare eGovernance Invest and incubate Maximize ROI Leverage Investments Profitability Growth White Space

  13. Implementing the Zensar Dress Code Across Locations Zensar Time Off Scheme Ideating and strategizing with Vision Community Keeping Fit-Zensar Fitness Centre Solidarity at Zensar Continueto Invest in People Motivation

  14. Business Outlook for the Year • Continue the watchful optimism and look for wider and deeper opportunities with existing clients and invest more in sales to find new customers • Optimise structures and strategy for the slowdown • Costs under extreme control and push-back customer requests of price cuts • Combat industry challenges of governance, security, safety • Keep the associate morale high and attrition low !

  15. Thank You!

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