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October.2003 Michigan State University. Behind the Music: Real Life in a Startup. William M. Seifert General Partner Prism Venture Partners. “Nothing happens. ..unless first a dream” - Carl Sandburg ..until somebody sells something” - William McGowan. 2.
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October.2003 Michigan State University
Behind the Music: Real Life in a Startup William M. Seifert General Partner Prism Venture Partners
“Nothing happens.. ..unless first a dream” - Carl Sandburg ..until somebody sells something” - William McGowan 2
Who is this guy, Seifert? • Graduate of Michigan State University, BSEE ‘71, MSEE ‘75 • Military Service, U. S. Army Signal Corps officer, 1971-1979 • Microprocessor systems engineer, Los Alamos National Lab, 1975-1979 • Systems Engineer, Digital Equipment Corp., 1979-1981 • Founder, Utility Infielder, Interlan, Inc., 1981-1985 • Founder, Chief Technical Officer, Wellfleet Communications, 1986-1991 • Founder, CEO, Agile Networks, 1991-1997 (acquired by Lucent, 1996) • General Partner, Prism Venture Partners, 1998-present 3
What I have to say.. • Organizing a Startup • Challenges and Opportunities • What To Do Before the Money • Getting Funded • Now What? 4
Organizing a Startup • The team..people, people, people • What’s the problem? • Who is the customer? • How are you going to make (me) money? • “The first casualty in war is the plan..” - General George S. Patton 5
Building a Team • Focus - Customer Problems • Management Priorities • Customers • Employees • Investors • Share the equity, share the wealth-creation • Incentives work! 6
People, people, people • Intellectual assets – what technology startups rely on • Experience matters • Attitude – doing whatever it takes • Who are we doing this for? 7
What’s the Problem? • Concepts don’t sell - products do • Products need concepts.. • Understandable • Compelling • Nice-to-have or Need-to-have? • Successive refinement – The road to quality, customer satisfaction 8
Who is the Customer? • Getting to the right people • Decision-makers vs. recommenders • Sell high, sell low • Listen, spec, implement, repeat • Understanding the market – one customer at a time… • Disruptive technologies, disruptive economics • First product success is critical – follow-on products can be incremental 9
Challenges and Opportunities • Good people are essential – spread the risk! • Solutions are yours, problems are your customers • Competition – makes you better! • Investors – essential business partners 10
Before the Money • Assemble the core team • Understand the customer benefits of using your product • Communicate with your constituents • Customers • Employees • Investors 11
Getting Funded • Selling to your investors • Eyes on the prize – make your objectives clear • Execution matters! • Make your plan – and exceed it when possible 12
Now What? • “You or your successors will be successful” • “There are only three possible outcomes to a startup situation.. two of them are acceptable, the third is not” • “Sales covers up a multitude of sins” • “Startups are about only two things: products and sales” • “Valuation doesn’t matter..so let’s use mine” 13
October.2003 Michigan State University