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IT Infrastructure Design: Alexander Industries. Kevin North , Frank Mack, Kyle Hardy, Adrian Norris, Curtis Holton Group 2 CNT 4931 Capstone John Vail. Overview. Our Mission
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IT Infrastructure Design: Alexander Industries Kevin North, Frank Mack, Kyle Hardy, Adrian Norris, Curtis Holton Group 2 CNT 4931 Capstone John Vail
Overview • Our Mission • To present an innovative, efficient and effective Information Technology architecture design to Alexander Communications. • The Design will address the new Ponte Vedra branch as well as the Main office in Atlanta.
Overview • Our responsibility to YOU… • Present with accuracy • Meet or exceed all expectations • Address all areas of IT • Make IT work for you
Overview • Why our Design? • Built from the ground up • Designed one step at a time • Compete Design • Addresses entire IT infrastructure • Custom for Alexander • Technologies built for site/make jobs easier
Overview • Overview • Network Design • Topology Overview • Equipment • Addressing • ISPs/WAN • Remote Access • Wireless • Storage, Servers, Virtualization • Desktop • Desktop Applications • Website/Webmail • Communication/Collaboration w QOS • Security • IT • Physical • 8. DR, Reliability
Network Design – Topology Overview • Head Quarters – Atlanta, Georgia
Network Design – Topology Overview • Branch Office – Ponte Vedra, Florida
Network Design - Equipment • Routing/Switching • Cisco ASA 5550 (2) • Cisco 2811 Integrated Services Router (4) • Cisco 2960 switch (6) • Cisco Catalyst 3560 Series Switches (4) • EMC VNX5100 SAN Storage (1 • Wireless • Cisco Meraki MR34 WLAN AP (2) • Work Stations • Mac – iMac (16) • Servers • HP ProLiant DL585 G7 (16 Cores/4 sockets) (2)
Network Design - Addressing Atlanta Ponte Vedra 10.0.1.32 /27 Management/Core 172.16.4.128 /25 PC 172.16.5.128 /25 Phone 172.16.6.128 /25 Exec. 172.16.7.128 /25 Printing/Fax 10.0.1.0 /27 Management/Core 10.0.2.0 /24 Server 10.0.3.0 /24 VM 172.16.4.0 /25 PC 172.16.5.0 /25 Phone 172.16.6.0 /25 Exec. 172.16.7.0 /25 Printing/Fax
Network Design - ISPs/WAN • Backup ISP • Comcast Business Deluxe • 75 Mbps • Extra for static IP addresses • $150/month Atlanta and Ponte Vedra • EarthLink Integrated • Voice, TV & Data T1 lines • Includes static IP addresses • $240/month
Network Design - ISPs/WAN • WAN – MPLs • MPLS as primary WAN between sites • Most Widely adopted for site-to-site • Mid-range pricing (vs. Ethernet, or T1) • Any-to-any connect • Comes with SLAs
Network Design - ISPs/WAN • WAN – MPLS • FastBlue • Offers Internet, VoIP, DDos mitigation/Protection and cloud services • Why FastBlue MPLS? • Secure/Private networking site-to-site • Fully managed/monitored • Visibility to network health • Network stability • Competitive price approx. $300-400 per/month
Network Design - ISPs/WAN • Backup WAN – AWS VPC VPN Connection • What is AWS VPC/VPN connection? • Avirtual private network on the AWS cloud interacting seamlessly with LAN • Site-to-Site connectivity • Constant site-to-site VPN connection to transfers data between your VPC or site to site • Redundant lines
Network Design - ISPs/WAN • Backup WAN – AWS VPC VPN Connection • Simple • Scalable • Host backup EC-2 instance/other service • Redundant • Pay as you go pricing • $0.05 per hour for each VPN connection • total of $0.10 per hour converged • Data Transfer • 40 TB/ month $0.09 per/GB • 100 TB/month $0.07 per/GB
Network Design- Remote Access • Cisco’s ASA 5550 Module • L2TP/IPSec • 256-bit encryption; checks data integrity and encapsulates data twice • Granular control • Seamless connectivity • Optimized performance • Consistent security • Management flexibility • Price: $3000(2) = $6000
Network Design – Wireless (WLAN) Cisco Meraki MR34 (WLAN cloud based service) • Cost $1,300 for 5yr license. • Cloud Management • 24/7 support from the Vendor. • Provides secure wireless access for employees and guest.
Storage, Servers & Virtualization • Servers • Virtualize all servers • Virtual vs Physical • 2TB local storage • Multiple processors • Clustered / Failover / Redundancy
Storage, Servers & Virtualization • Storage • Equipment • Backups (Local / Offsite) • SAN Management • Replication
Storage, Servers & Virtualization • Virtualization • Equipment • Software • Benefits • Performance • Cost
Desktop Architecture • iMacs – efficient, small, built with creativity in mind • Price per base unit: $1,099
Desktop Architecture • Why mac? • Better Hardware • Bootcamp • Updates are simpler overall • LITTLE need for antivirus • No INCLUDED bloatware • Ease of use
Desktop Architecture • Uptime? • Virtual desktops • Windows software updates may be time-consuming • Compatibility concerns • $50/workstation/month = $800 total
Desktop Architecture • Desktop Applications • Microsoft Office for MAC • Microsoft Word • Word Processing • Microsoft Excel • Spreadsheets and workbooks • Microsoft PowerPoint • Presentations • Microsoft Outlook • 25GB mailbox with anti-virus and anti-spam • Pricing: $150/per 5 machines/per year • 3-4 subscriptions
Desktop Architecture • Desktop Applications • GanntProject- Assist in developing and fulfilling business plans • Know for simplicity • Can open MS Project files • Create and display, similar to MS Project • Impressive reporting features • Price: FREE and Supports MAC OS’s
Desktop Architecture • Desktop Applications • Share Point – • Online SAS: $5 per month/per user (60 per year/per user) • Easily managed • Safeguard data – hosted in geographically distributed datacenters • Interact/access SharePoint anywhere
Desktop Architecture • Desktop Applications • 7-Zip – File archiver with a high compression ratio • Compresses files more efficiently than competition • 30-70% better • Uses AES 256 encryption • Complete file manager • FREE and MAC OS compatible • Mikogo – Screen sharing software • Free up to 10 connections • MAC OS compatible
Desktop Architecture • Desktop Applications • Skype • VoIP service and instant messaging client • Over a decade of providing customer satisfaction • FREE and MAC OS compatible • GoToMeeting • HD video conferencing • Collaborate in real time • Video conferencing, screen sharing and audio or VoIP • Group or one on one use • Up to 25 attendees: $39.00 Per Month/Per organization $56/month/organizer, 100 attendees
Desktop Architecture • Desktop Applications • Antivirus – Symantec Endpoint Protection • Top level enterprise applicable antivirus • Protects across physical and virtual systems • Maximum performance and advanced protection • 15 Licenses $812.70 per year, 20 licenses $1083.60
Desktop Architecture • Desktop Applications • Admin account • Wireshark - Network protocol analyzer • Examine your network at a microscopic level • In depth analysis of packets across a network • FREE and MAC OS Compatible • MIB Browser - SNMP MIB Browser • Complete tool for monitoring SNMP enabled devices and servers • Allows you to view, configure and parse SNMP traps • FREE and MAC OS Compatible
Website/Webmail • Webhosting – HostGator • Includes all needed options for web hosting • Options for unlimited disk space, bandwidth and email for your websites being hosted • Free site building tools and templates • 24/7/365 technical support/money back guarantee • Highly regarded • A+ rating from the better business bureau • Customers
Website/Webmail • Webhosting – HostGator • CPanel • Easy-to-use control panel • Secure – Linux based platform • Manage servers and websites • Manage webmail and website front/back end • Pricing • Business Linux Shared • $179.40/$143.52 (20% discount) per year
Website/Webmail • Webhosting • SSL Certificates - Creates an encrypted connection between your web server and your visitors' web browser allowing for private information to be transmitted • Prevents eavesdropping, data tampering, or message forgery. • Obtain from HostGator • Free installation • SSL by GeoTrust and RapidSSL • Pricing • 1 domain/hostname $39.95 per year • 5+ hostnames 1 domain $159 per year
Website/Webmail • Outlook Exchange Server - Exchange Server is an e-mail-based collaborative communications server for businesses • Link users together and serve as a gateway in and out for email. • After creating a domain name and an email address with a corresponding URL an exchange server is needed • Why an Exchange Server? • Forward all HostGator hosting addresses to main email and user accounts for Alexander communications
Website/Webmail • Outlook Exchange Server • Hosted by Rackspace • No maintenance/upkeep • Unmatched Network Uptime Guarantee and SLA. • Fully managed data centers • Anti-Spam and Anti-Virus scans • SSL encryption for all email transmissions • Designed to work with Outlook • Price • $10 per mailbox/per month
Communication/Collaboration • VoIP • Two main options: • Differentiated Services • Integrated Services • Soft Phones - Cisco IP Communicator
Communication/Collaboration • Teleconferencing • Multiple ideas (Facetime, Skype) • Ultimate decision – GoToMeeting and Skype • mentioned is desktop applications section • Pricing • $56/month/organizer, 100 attendees • $39/month/organizer, 25 attendees • Skype - Free
Security Physical • Security guards on-site. • I.D Badge access for employees. • 24/7 Monitoring • Train employees about social engineering attacks.
Security Network Security • Cisco ASA 5550 module • Anti-virus program on servers & workstations. • User passwords will be changed every 90 days. • Network equipment will be locked in a rack.
Security Facility Security • Security Camera’s • ADT Alarm system • Maintenance on-site • Backup Generators • Fire drills • Disaster Recovery Plan
Disaster Recovery • Virtualization Benefits • Relocation if necessary at alternate site • Backups, Backups and more Backups • SpiderOak off-site data backup • “Zero-Knowledge Privacy Promise” • Deduplication • LDAP/Active Directory • Unlimited data storage per user
Reliability • Goals • 99.999% Uptime • 5.5 minutes of unscheduled downtime a year • Prevent having to resort to disaster recovery plan • Studies show that every $1 spent on hazard prevention could save up to $4 in response and recovery costs • Total redundancy • Equipment, ISP, Networking Links, Data, etc.
Reliability • Network Room Environment • Safe and Secure Room • Power Protection (UPS) • APC Power-Saving Back-UPS Pro 1500, 230V • Networking Cabinet • Black Box Products Elite Data Cabinet 24U • Climate Controlled
Reliability • Extra networking equipment on site for testing or in case of hardware failure • ScienceLogic EM7 to monitor the network • Application and System usage monitoring • Network performance management • Events and alerts • Real-time reporting on device performance and availability • Asset and hardware inventory
Estimated Overall Expenses • Network Equipment • Cisco ASA 5550 (2) - $3000 = $6000 • Cisco 2811 Integrated Services Router (4) - $1600 = $6400 • Cisco 2960 switch (6) -$1700 = $10200 • Cisco Catalyst 3560 Series Switches (4) - $2600 = $10400 • EMC VNX5100 SAN Storage (1) - $8,846 • Servers/ Storage/Virtualization • Price $6,592.00 (2) • VMware ESXi Enterprise $2,875.00 (2) Support $604.00 per/year • ISP/WAN • ISP – Primary - $240 Backup - $150 (per month) • MPLS - approx. $300-400 per/month • AWS - Only need if Primary WAN goes down. (1 month approx. $432)
Estimated Overall Expenses • Wireless • Cisco Meraki MR34 • $1,300 for 5yr license • Desktop Architecture • Work Stations • iMac - $1,099 (16) - $17584 • AWS backups if needed $50/workstation/month = $800 total • Desktop Applications • Office for Mac - $150/per 5 machines/per year • 4 subscriptions $600 per month • SharePoint Online - $5 per month/per user (60 per year/per user) • $80 per month • GoToMeeting • $39.00 Per Month/Per organization • Symantec Endpoint Protection • 20 licenses $1083.60
Estimated Overall Expenses • Web Hosting/Web Mail • HostGator • $143.52 (20% discount) per year • SSL (HostGator) • 5+ hostnames 1 domain $159 per year • Rackspace Exchange Server • $10 per mailbox/per month (170.00 per month) • Communication/Collaboration • VoIP – Cisco IP Communicator • $50 per licenses – (20) $1000 • GoToMeeting – (Addressed in Applications) • Disaster Recovery/Reliability • SpiderOak - $60 per user/year - $1200 per year • Power Protection (UPS) • APC Power-Saving Backups Pro 1500, 230V - (8) $300 each - $2400 • Networking Cabinet • Black Box Products Elite Data Cabinet 24U (2) - $1500 each - $3000 • Science Logic • $ 12 per node/month -$216 per month/both sites
Estimated Overall Expenses • Estimated Start-up Costs including first month • Approx.. $75,100 • Monthly Estimated Expenses • Approx..$3,250 • Total Estimated First Year Expenses • Approx.. $110,900
References • Cisco 2811 Integrated Services Router. Retrieved from http://www.cisco.com/c/en/us/products/routers/2811-integrated-services-router-isr/index.html • Cisco 2960 switch. Retrieved from http://www.cisco.com/c/en/us/products/switches/catalyst-2960-series-switches/index.html • Cisco Catalyst 3560 Series Switches. Retrieved from http://www.cisco.com/c/en/us/products/switches/catalyst-3560-series-switches/index.html • cPanel Web hosting. Retrieved from http://cpanel.net/ • Amazon Web Services. Retrieved from http://aws.amazon.com/about-aws/ • Office for MAC. Retrieved from https://support.office.com/en-US/Article/Install-Office-on-your-PC-or-Mac-with-Office-365-for-business-72977511-dfd1-4d8b-856f-405cfb76839c?ui=en-US&rs=en-US&ad=US • GanttProject. Retrieved from http://www.ganttproject.biz/download • Share Point Online. Retrieved from http://office.microsoft.com/en-us/sharepoint/microsoft-sharepoint-online-collaboration-and-management-software-FX103789366.aspx • Mikogo. Retrieved from http://mikogo.en.softonic.com/mac • 7-Zip. Retrieved from http://www.7-zip.org/ • GoToMeeting. Retrieved from http://www.gotomeeting.com/online/collaboration/ • GoToMetting Pricing. Retrieved from http://www.gotomeeting.com/online/collaboration/meeting/pricing
References • Symantec Endpoint Protection. Retrieved from http://www.symantec.com/endpoint-protection • SNMP MIB Browser. Retrieved from http://www.manageengine.com/products/mibbrowser-free-tool/ • WireShark. Retrieved from https://www.wireshark.org/about.htm • HostGator. Retrieved from http://www.hostgator.com/ • HostGator Pricing. Retrieved from http://support.hostgator.com/articles/pre-sales-policies/payment-fees/hosting-price-chart#shared • HostGator SSL. Retrieved from https://www.hostgator.com/ssl • Outlook Exchange Server. Retrieved from http://office.microsoft.com/en-us/outlook-help/what-is-an-exchange-server-e-mail-account-HA001095504.aspx • Rackspace Exchange Server. Retrieved from http://www.rackspace.com/email-hosting/hosted-exchange/?cm_mmc=other_email-hex-_-PPC_NAM-_-exchange-server_nb-_-exchange%20server&gclid=CJCWvbXn8cACFWho7AodllEANg • Fast Blue MPLS. Retrieved from http://fastblue.com/products-services/data-services/mpls-wan/ • AWs VPC VPN. Retrieved from http://aws.amazon.com/vpc/ • VoIP Mechanic. Retrieved from http://www.voipmechanic.com/setting-qos-voip-linksys.htm • Meraki Wireless. Retrieved from https://meraki.cisco.com/products/wireless/mr34 • EMC VNX5100 SAN Storage. Retrieved from https://store.emc.com/us/Product-Family/VNX-AND-VNXe-PRODUCTS/VNX5100/p/VNX-5100-STOR-001-1Q13-0021