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Product/Service Customization System: conceptual design and implementations

Product/Service Customization System: conceptual design and implementations. Zichuan (Jerry) Ye 2013.12.5 Department of Computer Science. Introduction. Difficulty in implementing a product/Service system: Dynamically-managed inventory Over promise Under deliver

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Product/Service Customization System: conceptual design and implementations

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  1. Product/Service Customization System: conceptual design and implementations Zichuan (Jerry) Ye 2013.12.5 Department of Computer Science

  2. Introduction • Difficulty in implementing a product/Service system: • Dynamically-managed inventory • Over promise • Under deliver • Information transparency

  3. Multiple decision cycles: • Multiple decision cycles can handle complex situations and generate optimal services. Decision cycle 1: row information combination Decision cycle 2: availability/classification of items Decision cycle 3: new attributes (budget, brand…) Decision cycle 4: decision adjustments . . .

  4. Implementation example • Kitchen decoration: • Provider: • Items sources • Availability • Price • Customer: • Items quantity • Brands • budget…

  5. Implementation example • Decision cycle 1: • Provider: • Insource items = {closet, sink, stove, fridge} • Outsource items = {dinning table, silver-ware, microwave} • Customer: • Want-list = {stove, fridge, microwave, glassware}

  6. Block diagram:

  7. Implementation: interface Customer interface Result interface Provider interface

  8. Implementation on SIS testbed

  9. Implementation on SIS testbed Provider receives the result from decision cycle 1

  10. Acknowledgements: Many thanks to: Dr. Shi-Kuo Chang And all fellow students in CS-2310.

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