startAVON.com National Launch: March 9, 2009

1. startAVON.comNational Launch: March 9, 2009 formerly known as Online Contracts

2. Topics • How startAVON.com can help build your business • How to leverage startAVON.com to support your conversion rate of prospecting leads

3. With startAVON.com you can: • Extend your prospecting and recruiting • Start Representatives who weren’t accessible due to: • Time constraints • Distance • Schedule conflicts • Attract new online Representatives • Stay competitive

4. startAVON.com Does Not Replace Face-to-face Appointments • Continue to prospect by talking with people you meet during your normal daily activities • Share contact information • Schedule time to meet • Refer selected Prospects to startAVON.com

5. Who Are startAVON.com Prospects? • People who have shown an interest in Avon and have not had time to meet • People in your email contacts • New Avon accounts • Reinstatements aren’t eligible Who do you know that would be interested?

6. How DSMs Utilize startAVON.com • DSMs use startAVON.com within District boundaries • Representatives from startAVON.com are assigned to a District based on their zip code. • If a startAVON.com Representative lives in a shared zip code, a transfer to the correct District may be necessary • Current boundary guidelines for face-to-face Appointments does not change

7. How Sales Leaders Utilize startAVON.com You can consider talking to Prospects whose location or lifestyle… made face-to-face Appointments difficult in the past. • Unit Leaders and above • Must be eRepresentatives • Can appoint anyone within the United States • Must be able to train and support the Representative according to PATD guidelines The new Representative: • Belongs to the Sales Leader’s Downline • Belongs to the District where s/he lives

8. PATD Follow Up Steps for startAVON.com • Contact Representative within 24 hours to Welcome and review Getting Started Checklist • Conduct Training Contact 1 (AT1) • Make a 48-hour Follow Up Call after Training Contact 1 (AT1) • Conduct Training Contact 2 (T2) prior to first order submission • Conduct all appropriate training and development contacts

9. Let’s Compare... *Face-to-face is always preferred! When distance does not permit may be conducted via phone

10. Advertising Guidelines for startAVON.com • You can put startAVON.com and your Reference Code on: • Business cards • Global prospecting flyers • email signatures • Brochures • You cannot use startAVON.com and your Reference Code in: • Radio or TV advertising • National or local print advertising • Online advertising (e.g. job search sites) • Follow the Avon Advertising and Promotion Policies and Guidelines for Independent Sales Representatives • Refer to youravon.com-News & Resources tab-Policies & Procedures

11. Start.AVON.com Prospects Need • Internet access • Reference Code • Credit card to pay Online Appointment fee • Valid email address and phone number • Social Security Number

12. Your startAVON.com Resources

13. How to Check for New startAVON.com Representatives Leadership: yourAVON.com > My Account > Appointment Processing > View Recent Appointments/History District Sales Managers: SMO > Appointments and Leads > View Recent Appointments/History

14. startAVON.com Cascade Plan • Announce at February SEUL/DVM Meeting • startAVON.com materials posted on: • DVM Repository – February 27th • SMO/yourAVON >Sales Leadership Tab – March 6th • DVMs cover with DSMs & AUL+ at Division Staff Meetings week of March 2nd • DSMs cover with UL+ at Leadership Staff Meeting • Launch to AUL+ on AUL+ call on March 6th • startAVON.com goes live March 9th • eUpdate (All Leadership) on March 13th • SEUL Video on March 13th

15. Summary startAVON.com: • Is a business tool for prospects who weren’t accessible due to: • Time constraints • Distance • Schedule conflicts • Does Not replace PATD • PATD is our promise to every Representative Resources to learn more: • Usingthis startAVON.com presentation printed in Notes view • FAQs • Getting Started Checklist • startAVON.com Guide