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Explore the managerial activities, functions, and skills essential for success in organizational behavior. Discover how managers make decisions, allocate resources, and lead others to attain goals. Learn about the contributing disciplines to OB and the challenges and opportunities in today's dynamic workplace.
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ORGANIZATIONAL BEHAVIOR T E N T H E D I T I O N
What Managers Do • Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals
Planning Organizing Controlling Leading Management Functions ManagementFunctions
Mintzberg’s Managerial Roles • Interpersonal Roles: Figurehead, Leader, Liason • Informational Roles: Monitor, Disseminator, Spokesperson • Decisional Roles: Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator
Contributing Disciplines to OB • Psychology • Sociology • Social Psychology • Anthropology • Political Science
There Are Few Absolutes in OB ContingencyVariables x y
Challenges and Opportunity for OB • Responding to Globalization • Managing Workforce Diversity • Improving Quality and Productivity • Responding to the Labor Shortage • Improving Customer Service
Challenges and Opportunity for OB (cont’d) • Improving People Skills • Empowering People • Coping with “Temporariness” • Stimulation Innovation and Change • Helping Employees Balance Work/Life Conflicts • Improving Ethical Behavior
Individual-Level Variables Group-LevelVariables OrganizationSystem-LevelVariables The Independent Variables IndependentVariables
Summary: Highlights • Managers need to develop interpersonal skills • OB is a systematic field of study; focus on IVs and DVs • OB is designed to help individuals and their organizations adapt to change and continue to improve