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France Telecom: Internet, Intranet & Extranet Services for Business

France Telecom: Internet, Intranet & Extranet Services for Business . Chapter 3 Case 4. France Telecom . One of the world’s largest telecommunications carriers. Specialize in voice-and data-transmission products and services. Offer a wide range of e-business telecom services.

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France Telecom: Internet, Intranet & Extranet Services for Business

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  1. France Telecom:Internet, Intranet & Extranet Services for Business Chapter 3 Case 4

  2. France Telecom • One of the world’s largest telecommunications carriers. • Specialize in voice-and data-transmission products and services. • Offer a wide range of e-business telecom services. • Set up and operate data networks and intranets and extranets for its customers. • Offer Internet access, EDI, email and other electronic messaging services, as well as website development and hosting services.

  3. France Telecom’s Strategy • Offer email, discussion forums, and business applications over the Internet in a security-enhanced “virtual private network” environment. • IPlanet is a joint venture of Sun Microsystems and Netscape Communications. • Open standards design.

  4. France Telecom’s Customers • Those who want a simple intranet with email and discussion forms. • Those who want an intranet that offers information-sharing among employees and partner organizations. • Those who want applications with a wide range of offerings - from intranet and extranet technology to online selling and customer service.

  5. Success Factor • Alliance between France Telecom and iPlanet E-Commerce Solutions. • By establishing their “open standards” design, France Telecom are able to serve more business markets and reach more business partners of all sizes, no matter what computing platform they have.

  6. France Telecom Buyers Network • Built on three levels of E-commerce processes and three network platforms, each with its own levels of security to protect customer and supplier transactions. • For both buyers and sellers, e-commerce processes are automated and transaction costs are reduced by using the extranet marketplace.

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