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Strategic Staffing and Directing for Efficient Business Operations

Learn how effective staffing and directing practices can align with your business strategy to enhance productivity, reduce waste, and maximize cost savings, ensuring successful strategy implementation.

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Strategic Staffing and Directing for Efficient Business Operations

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  1. CHAPTER 10 Strategy Implementation: Staffing & Directing STRATEGIC MANAGEMENT & BUSINESS POLICY11TH EDITION THOMAS L. WHEELEN J. DAVID HUNGER

  2. Staffing & Directing Staffing – Hiring new people with new skills; firing people w/ inappropriate skills; training existing employees to learn new skills

  3. Staffing & Directing • Staffing follows strategy – • Training & Development • Higher productivity • Reduction in waste • Overall cost savings

  4. Staffing & Directing • Staffing follows strategy – • Matching manager to strategy • Executive type • Dynamic industry expert • Analytical portfolio manager • Cautions profit planner

  5. Staffing & Directing • Staffing follows strategy – • Matching manager to strategy • Turnaround specialist • Professional liquidator

  6. Staffing & Directing • Selection & Management Development – • Executive Succession • Insiders • Outsiders

  7. Staffing & Directing • Selection & Management Development – • Identifying Abilities and Potential • Performance appraisal system • Assessment centers • Job rotation

  8. Staffing & Directing • Problems in Retrenchment– • Downsizing • Eliminate unnecessary work • Contract out work for cost savings • Plan for long-run efficiencies • Communicate reasons for action • Invest in remaining employees • Develop value-added jobs

  9. Staffing & Directing

  10. Staffing & Directing • Managing Corporate Culture– • Assessing Strategy – Culture Compatibility • Compatible with current culture? • Cultural flexibility • Organizational change possible • Commitment to strategy implementation

  11. Staffing & Directing • Managing Diverse Cultures– • Integration • Assimilation • Separation • Deculturation

  12. Staffing & Directing

  13. Action Plan Example

  14. Staffing & Directing • Management By Objectives – • Establish objectives • Setting individual objectives • Action plan • Periodic performance review

  15. Staffing & Directing • Total Quality Management (TQM) – • Less variable quality • Less variable response in processes • Greater flexibility • Lower cost

  16. Staffing & Directing • Total Quality Management (TQM) – • Intense focus on customer satisfaction • Internal as well as external customers • Accurate measurement • continuous improvement • Trust and teamwork

  17. Staffing & Directing • International considerations in Leading – • Power distance (PD) • Uncertainty avoidance (UA) • Individualism-collectivism (I-C) • Masculinity-femininity (M-F) • Long-term orientation (LT)

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