201 9 P oint-in-Time (PIT) Sheltered and Unsheltered Count Surveyor Training

1. 2019 Point-in-Time (PIT) Sheltered and Unsheltered Count Surveyor Training

2. CO BALANCE OF STATE CONTINUUM OF CARE (CO BOS COC)

3. Presenters: Shawn Hayes Balance of State Continuum of Care Coordinator Colorado Coalition for the Homeless Cheryl Secorski Homeless Programs Specialist, Youth Office of Homeless Youth Services

4. CONTENT OF PRESENTATION • Intro to the Point-in-Time (PIT) Count in Colorado’s Balance of State Continuum of Care (CO BoS CoC). • Privacy. Security. Safety. • Surveying individuals and families experiencing homelessness: • Introductory Script. • PIT Sheltered Survey Form - For individuals and families living in Emergency Shelters and Transitional Housing. • PIT Unsheltered Survey Form - For individuals and families living in a place not meant for human habitation. • Youth Supplemental Survey - Optional survey for participating regions focused on Youth experiencing homelessness. • Main & Supplemental Form Outline

5. QUICK INTRO TO THE PIT COUNT(PLEASE SEE THE “SHELTERED POINT-IN-TIME COUNT FACT SHEET” FOR MORE IN-DEPTH INFORMATION.) A point-in-time (PIT) count is an annual survey of the number and characteristics of homeless persons at a single point in time, i.e., on a single night in January.

6. QUICK INTRO TO THE PIT COUNT CONTINUED…(PLEASE SEE THE “SHELTERED POINT-IN-TIME COUNT FACT SHEET” FOR MORE IN-DEPTH INFORMATION.) We are counting individuals living in those program types on the night of Tuesday January 29th, 2019. Because of this, surveys for a sheltered count will begin on Wednesday the 30th of January, 2019.

7. Unsheltered Counts Counties/regions of the CO BoS will be conducting unsheltered counts in addition to the sheltered count. Coinciding directions will be given to surveyors conducting Unsheltered Counts.

8. Privacy. Security. Safety.

9. Privacy & Security Please use the introductory script, which helps: • Identify a private, safe space to ask survey questions an/or make sure participants are comfortable in the space you’re in. • Inform participants about the nature of the survey questions. • Inform participants about how data is collected and how their information is used/protected.

10. Safety Maintain personal safety and honor client safety. Some things to focus on: • Does the place where survey is being conducted offer a clear exit route if inside, or is it visible to other surveyors if outside? • Will other surveyors, agency staff, etc. have easy access to the space in case of emergency? • Trust your instincts. If something feels off, reach out to your agency Lead/Point Person or another trained employee for direction.

11. Connection to other services Make sure to have information about additional service referrals should they exist in your community. Your Point Person should be able to provide this.

12. Introductory Script A template of introductory instructions and script will be provided to regions. This includes: • Instructions for the Surveyor • Introductory Script for conducting the surveys Familiarize yourself with the Introductory Script. Get used to the language in the script and follow privacy and safety directions.

13. Introductory Instructions and Script for the 2019 Point-in-Time Count

17. IMPORTANT! This can’t be emphasized enough. It’s extremely important to answer EVERY applicable question on the survey forms LEGIBLY. Incomplete or hard to read survey forms can not be used.

20. Sheltered Survey Program Information Name of Housing Program • Name of the housing program/shelter where the person spent the night as reflected in the 2019 Housing Inventory. (E.g. Chaya House, Abraham Connection Winter Shelter, Elko Shelter) Continued…

21. PROGRAM INFORMATION CONTINUED… Program Type: • ES – Emergency Shelter • TH – Transitional Housing This is based on the Housing Inventory “Programs to be Surveyed” list(s) sent to Coordinators and Regions by CCH. If you’re a volunteer/surveyor the person organizing the count will have this information. Continued…

22. PROGRAM INFORMATION CONTINUED… County: • The county where the program resides. (E.G. Pueblo, La Plata, Morgan, Larimer, Grand, Weld, etc.) Interviewer: • Name of the surveyor Email: • Contact email for the surveyor Phone: • Phone number for the surveyor Continued…

23. Why Ask for Contact Information on the Surveyor Directly? We want CCH/our consultant and/or the BoS Coordinator to be able to speak directly with the person who completed the form if there are any questions or clarifications.

24. EMERGENCY SHELTER QUESTIONS • ES only: Have you/your family been living in emergency shelters and/or on the streets continuously for a year or more? • How many times have you had to stay in emergency shelters or on the streets in the past three (3) years? Fewer than 4 4 times or more What was the total amount of time spent in emergency shelters or on the streets during these past three (3) years?Fewer than 12 months 12 months or more

25. Permanent Supportive Housing (PSH) and Rapid Re-Housing (RRH) Survey Forms Forms collect total number of persons housed on the night of Tuesday January 29th, 2019 in each program.

26. Permanent Supportive Housing (PSH) Survey Form

27. Permanent Supportive Housing (PSH) and Rapid Re-Housing Survey Forms Information Collected: • Name of Organization - Organization that operates the PSH and/or RRH Program. (Example: Grand Valley Catholic Outreach “GVCO”) • Name of Program - There should be a separate form for each program. (For example: St. Benedict PSH, St. Martin PSH would each have a separate form even though they are operated under GVCO.) • Total Number of persons housed on the night of January 29th, 2019- No other information but this number is required.

28. Rapid Rehousing (RRH) Survey Form

29. Rapid Re-Housing Survey Forms Information Collected: • We will be collecting information on the Household Types in Rapid Rehousing this year. This is a change from previous years. • This will be the Household Information we collect in the Housing Inventory Count to better understand the breakdown in your RRH programs. • # of Households without children • # of Households with adults & children • # of Households with children only (under 18) • Total number of persons enrolled on the night of Tuesday January 29th, 2018

30. Permanent Supportive Housing (PSH) and Rapid Re-Housing Survey Forms

33. Unsheltered Survey Breakdown “Have you completed a Homeless Count Survey? Yes (Discontinue) No” This question helps deduplication efforts.

34. Unsheltered Survey Breakdown Continued... Did you sleep outside or in any place not fit for human habitation on Tuesday, January 29th, 2019: Yes (Continue Survey) No (Discontinue Survey) This question helps us understand if the person/family was considered “Homeless” by HUD standards on the night of the count. If they are then you should continue the survey. If not, see if they fit in to the category of “Sheltered” and provide the Sheltered Count Survey or if not, discontinue.

35. Unsheltered Survey Program Information Name of Housing Program • Name of the housing program/shelter where the person spent the night as reflected in the 2019 Housing Inventory. (E.g. Chaya House, Abraham Connection Winter Shelter, Elko Shelter) Continued…

36. Unsheltered Program Information Continued… County: • The county where the program resides. (E.G. Pueblo, La Plata, Morgan, Larimer, Grand, Weld, etc.) Interviewer: • Name of the surveyor Email: • Contact email for the surveyor Phone: • Phone number for the surveyor Continued…

37. EMERGENCY SHELTER QUESTIONS • ES only: Have you/your family been living in emergency shelters and/or on the streets continuously for a year or more? • How many times have you had to stay in emergency shelters or on the streets in the past three (3) years? Fewer than 4 4 times or more What was the total amount of time spent in emergency shelters or on the streets during these past three (3) years?Fewer than 12 months 12 months or more

38. Identifying Questions & Demographics (Same questions on both Sheltered and Unsheltered PIT Surveys)

39. Intro to Household Questions “Please fill in the following information for yourself as well as any family member staying in the same place with you:”

40. Head of Household A family should include one adult or minor head of household. The surveyor will put that person’s information in the “Person #1 (You)” box.

41. GENDER IDENTITY 2019 options for “Gender” are the same as the 2018 options and include: • Male • Female • Transgender • Gender Non-Conforming (i.e. does not identify as exclusively male or female)

42. GENDER CONTINUED… An assumption of gender or assuming individuals identify in gender binary terms (female/male) can be harmful to people who identify outside of gender binary definitions. It’s important to understand culturally sensitive ways of asking about gender identity and answering questions for those who do not understand the purpose of these distinctions.

43. Gender Identity Continued Asking for Gender Identity: “What gender do you identify with?” If the person does not understand the question or asks for clarification... “Examples include: Male, Female, Transgender, Gender non-conforming.” If there are further questions about Transgender or Gender non-conforming gender identities, a quick explanation can be: “We want to respect the identity of all the people we survey and some donot identify with the sex/gender they might present with or that they’re ned at birth.”

44. Age Enter age reported by participant for all household members as directed by the survey form and to the best of the head of households knowledge.

45. Race HUD guidance allows for the following “Race” categories in PIT Surveys: • White • Black or African-American • Asian • American Indian or Alaska Native • Native Hawaiian or Other Pacific Islander • Multiple Races

46. Multiple Races For the purpose of HUD data reporting, people that identify with multiple race categories should only be counted under “multiple races” and should not be counted in each specific race category they identify with. Example: “Jane indicated that she is “Black or African American” and “White.” For the PIT count, Jane is only included in the count of persons who are “multiple races” and she is not included the count of persons who are “Black or African American” or “White.”

47. Veteran Households A “veteran” household includes households with one or more veterans who might be presenting with other persons.

48. Domestic Violence In 2018 HUD is requiring that data reported on survivors of domestic violence should be limited to reporting on those who are currently experiencing homelessness because they are fleeing domestic violence, dating violence, sexual assault, or stalking, as opposed to reporting on survivors who have ever experienced these circumstances.

49. Disabling Condition(s)? Check off any “Disabling Conditions” the survey participants may have been diagnosed with, HUD allows: • Serious Mental Illness • Developmental Disability • Substance Use Disorder • HIV/AIDS • PTSD • Brain Injury • Chronic Physical Illness/Disability Similarly to other categories, a surveyor should seek the closest answer based on the participant’s understanding of their condition.

50. Youth Supplemental Survey The Office of Homeless Youth Services (OHYS) and the Advisory Council for Homeless Youth (ACHY) will work in collaboration with the Rural Collaborative for Homeless Youth (RCHY) to conduct a Youth Unsheltered Count along with a Youth Supplemental Survey in 2019.