OAG Aviation Products and Services – Moscow Jan 2011 John Islam Product Manager

1. Partnering with OAG Aviation Products and Services – Moscow Jan 2011 John Islam Product Manager

2. Introducing UBM… United Business Media (UBM) is a leading global business media company • our corporate offices are in London • we have 6,000 staff in more than 30 countries • we generated revenues of £847.6m and operating profit of £171m in FY2009 • we serve our markets through a number of carefully selected specialist & market-leading divisions

3. Data, information & market intelligence, consulting services, and news & events for the global aviation industry. Providing unrivalled content & thought leadership across all UBM divisions. Information provider to the global trade, travel & transportation market. The world’s leading commercial news and information distribution service. Leader in the provision of information to, and promotional opportunities for, the global forest products industry. Information & education for healthcare professionals and patients around the world. Leading integrated media solutions across 30 different markets. UBM: connecting global business communities

4. Welcome to UBMA… • UBM Aviation (UBMA) is a global data & information services business for the air transport industry • we are a global data and information services business for the air transport industry. • we serve the passenger aviation, air cargo logistics, MRO, and business travel communities with information products, analytical tools, marketing solutions, consulting services, news and events.

5. London Chicago Beijing Tokyo   Washington DC Singapore Atlanta ManchesterAmsterdam  Miami   • Data • Analytics • Consulting • Publications • Events Global business Established in 2008, UBM Aviation employs 300+ people located across 10 offices worldwide. Strong brands Distributing aviation data and intelligence for more than 80 years, the UBMA businesses have a rich heritage closely interwoven with the aviation markets they operate in. Trusted products & services UBMA provides a wide range of Aviation Intelligence that drives operational efficiencies, and end-customer enhancements to the global aviation communities.

6. Airlines Airports & Airport Service Providers The Trusted Source Travel Distribution & Technology Our customer base spans many verticals: Airlines, Airports & Ground Handling companies, MRO providers, manufacturers and suppliers to the aviation industry, online travel agencies & travel distribution (GDS) businesses, government agencies, financial services and consulting companies, as well as corporations globally. Manufacturers Cargo Logistics Government & Industry Organizations Finance & Consultancy Hospitality

7. Data, Services & Online Global aviation information, data analytics, marketing & consulting services for the passenger aviation, air cargo logistics & business travel markets.

8. Events: Exhibitions The ‘must-attend’ exhibitions & networking forums where airlines and airports hold meet to develop new aviation routes. The premier event for everyone working in the Commercial Aviation after-market. The pre-eminent meeting place for the industry’s key engine buyers and leading suppliers & service providers. Serving the North American MRO industry to bring together the key buyers &decision makers from airlines & MRO organisations.

9. The comprehensive portfolio of Aviation Intelligence… Airlines Travel Distribution Airports & Airport Service Providers Financial Institutions Manufacturers Consultants Hospitality Government & Industry Organizations Education, Research & Media Data Analysis Tools Marketing Solutions Consulting Services 9

10. …at the heart of Airline Distribution Services.

11. Over the coming year it will track around 28 million departures.

12. Every ten seconds a flight is updated on the OAG system.

13. OAG, the data source for the Aviation Industry! • Over 28 million flights reside in the database • Over 3.3 billion operating & 2.2 billion marketing seats • Over 46,000 city pairs How OAG helps Airlines & Airports Every day we process more than 12,000 changes on behalf of over 900 airlines • More than 75% of airlines’ are submitted with missing or incorrect terminal information • More than 2,000 flights displayed by airlines are showing incorrect times • OAG makes 1.2 million+ corrections to ‘Traffic Restriction Codes’ prior to distribution every year • Each year OAG process more than 1.1 million schedules records where Daylight Saving Time is either missing or has been incorrectly supplied • There are approx 47,000 code-share flights every day, 15% of which have discrepancies • OAG either inserts or amends more than 250,000 missing, or incorrect ‘Passenger Reservation Booking Classes’ prior to distribution every year

14. OAG, the data source for the Aviation Industry! • 190 airlines update their schedules every day • Approximately 20% of the database is refreshed daily, 95% weekly How OAG helps Airlines generate sales Amadeus, Travelport, TravelSky, Topaz, Infini GDS Airline Sales Online Travel Agents • Expedia, Travelocity, Ebookers • Orbitz, Opodo, Lastminute Search/Fare Comparison Sites Skyscanner, Kayak, Bezurk, Farechase Mobissimo, ITA, Farelogix, G2Switch Marketing Companies OAG, Mobimate, Goldenware, Verizon Airline Reservation Systems GDS Hosted, Navitaire, SITA, AIMS, EDS/Shares

15. OAG, the data source for the Aviation Industry! • 415 airlines are still updated manually • 268 airlines use SSIM • 129 airlines use SSM • 40 airlines use LINKS validate correct add Send Deliver We apply customer bespoke processing to ‘fix’ the data standards We insert missing data elements e.g. terminal codes, meal codes We distribute the data in line with customers’ standard data requirements We maximise sales opportunities by increasing distribution via direct & indirect marketing channels We perform 400 data integrity checks to ensure it meets industry standards How OAG processes airlines’ data OAG is the only company that provides the depth of service for nearly 1,000 airlines. Saving the industry millions of dollars, this process ensures only the most up-to-date information is distributed to all sales channels.

16. Products & Services for Airlines & Airports • Schedules Data – SSIM, Web Services, customised formats • NEW 2010 Schedules Dynamic • MCT Data • Seats Data • Fleet Data • Ancillary Aviation Data • Locations, DST, Decode files • Flight Status XML – push / pull Data • Schedules Analysis - MAX, i-Net and Connection Builder • Global Traffic Data - Adjusted Bookings Data / ICAO • Fleet Analysis • Route Profitability - RoutePro • Financial & Operational Performance - T100, Form 41, OD1A • Maintenance, Repair & Overhaul (MRO) Data - CAMRO, BAMROM, HAMRO, MAMRO, TAMRO • CO2 Calculator Analysis Tools

17. Products & Services for Airlines & Airports • Route Promotion • OAG Travel Planning Products • ARCS Connection display in GDS • Timetables • Internet, OAG RouteMapper • PDR – Print & Web display, downloadable to PC, PPC, Palm & Mobile • Flight Status Notification • Web • SMS, E-mail alerts, • FIDS Marketing Solutions • Business Planning • Air Service Development • Economic, Market Analysis & Forecasting • Industry Issue Analysis Consulting Services

18. We have over 300 employees dedicated to the Aviation business. • We benefit and support the aviation business 365 days a year with accurate and timely schedule distribution - showing intelligence and care. • We are a “neutral” third party. We provide information and analysis. • OAG is stronger than ever and corporately wealthy, with innovative & up-to-date technologies. • We are the only “one stop specialist company” for information solutions covering all areas of Commercial Aviation.

19. The world’s leading travel planning services. Business or pleasure, when planning your next trip or client's complex travel itinerary, know that you have access to the most accurate, comprehensive, and unbiased flight schedule information available. For the Travel Planner OAG Travel Planner Pro Create complex trip plans for even the most discerning traveler, quickly and easily. Access global flight and hotel information and build your traveler's itinerary all from one online source. OAG Flight Guide The complete book of worldwide flight timetables. Access minimum connect times, code share details, build connections and so much more. 19

20. For the Traveler . OAG Pocket Flight Guide Printed regional guides dedicated to the traveler. Flight schedules within and to/from a specific region - easily portable and always available.

21. Why Russia for print publications

22. Corporate Travel Planning Tool • Travel Planner Pro

23. Travel Planner Pro

24. Travel Planner Pro

25. Travel Planner Pro Once you have created your itinerary, can email it or export it to send for approval or to your travel provider, travel department for pricing & booking When you have received your final booking confirmations, Travel Planner Pro provides a convenient booking confirmation tool to record all of the final prices and booking references.

26. For trusted & unbiased business travel information, only OAG offers the complete source of flight & hotel data, travel planning tools and flight guides to help you make better, more informed travel decisions. Travel Planning Destination Guides All scheduled worldwide Flights Flight Status

27. The global leader in aviation intelligence

28. Questions?