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“What to do if…?” Helpful Tips for Conflict Resolution Identifying Conflict Management Styles. Mike Stout, Ph.D. Introduction: Conflict as Opportunity. Every conflict presents an opportunity for personal and organizational change, learning, growth, and i mpro ved performance.
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“What to do if…?” Helpful Tips for Conflict ResolutionIdentifying Conflict Management Styles Mike Stout, Ph.D.
Introduction: Conflict as Opportunity Every conflict presents an opportunity for personal and organizational change, learning, growth, and improved performance.
Learning Objectives Increased understanding of different conflict management styles. Identification of personal conflict management style.
Do you understand your own beliefs, attitudes, and values? People react differently to the same challenging situations. Understanding your tolerance and acceptance level is key to managing situations people effectively.
Managing Conflict Creatively It is important to understand both the characteristics of those in your community as well as your own conflict management styles.
Conflict Management Styles Aggressive/Confrontive Assertive/Persuasive Observant/Introspective Avoiding/Reactive
