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Intercultural Competence. Maria Archonti April 18, 2013. Workshop. Goals Qualification Programms Kultu Я Raum. Agenda. Goals. Awareness of Intercultural Differences Collect & Improve Background Information Sustainable Knowledge Intercultural Sensitivity for Guests
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Intercultural Competence Maria Archonti April 18, 2013 Workshop
Goals Qualification Programms KultuЯRaum Agenda
Goals • Awareness ofIntercultural Differences • Collect & Improve Background Information • Sustainable Knowledge • Intercultural Sensitivity for Guests • Improve Communication & Performance on Board
Qualification Programms Intercultural Competence Training Initial Training KultuЯRaum MyQ
Intercultural Competence Seminar Initial Training KultuЯRaum MyQ Intercultural Competence Semainar • Regional Flight Attendants as Advisors • Various Techniques, e.g. Poster, Quiz, Rules • Distribution of Information • Linguistic Qualification