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Knowing Me, Knowing You:

Knowing Me, Knowing You:. Assessment and the Archivists Toolkit at the RBML. COSA – NAGARA – SAA Joint Annual Meeting Friday August 15, 2014. About the RBML. Why Do Assessment?. Brainstorming Worksheet. Goals. To understand users’ needs and experiences using the RBML

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Knowing Me, Knowing You:

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  1. Knowing Me, Knowing You: Assessment and the Archivists Toolkit at the RBML COSA – NAGARA – SAA Joint Annual Meeting Friday August 15, 2014

  2. About the RBML

  3. Why Do Assessment?

  4. Brainstorming Worksheet

  5. Goals • To understand users’ needs and experiences using the RBML • To evaluate service at the RBML • To collect data in a more strategic way • To establish a long term, iterative, sustainable assessment strategy for the RBML

  6. Archival Metrics Toolkit

  7. Archival Metrics Toolkit Surveys • Onsite Users • Students who have attended an orientation session • Instructors who use the archives for teaching • Online users of the website • Online users of finding aids

  8. archivalmetrics.org

  9. How Did We Do It?

  10. Survey Form and Collection Box

  11. What Did We Learn?

  12. Are you affiliated with Columbia University?

  13. What best describes your position?

  14. Which best characterizes the project that motivated this visit to the Rare Book and Manuscript Library?

  15. How many times have you used the Rare Book and Manuscript Library?

  16. How long have you been using archival materials?

  17. Please indicate your level of satisfaction with the facilities, services and staff of the RBML.

  18. What else did we learn? • Planning is key • Get “buy-in” from your entire staff • Paper and immediacy • Be prepared to make change and build on what you’ve learned • A culture of assessment

  19. Questions? Carrie Hintz ceh2148@columbia.edu Jocelyn Wilk jkw19@columbia.edu

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