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Why Knowledge Managers Should be Sued

Why Knowledge Managers Should be Sued. Performance and Professionalism in KM. An 8 Step Argument. Consequences Experience Ignorantia non excusat Examples Current State Performance Professionalism Evolution. 1. Consequences. 2. Experience. Perception Insight Improvisation

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Why Knowledge Managers Should be Sued

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  1. Why Knowledge Managers Should be Sued Performance and Professionalism in KM

  2. An 8 Step Argument • Consequences • Experience • Ignorantia non excusat • Examples • Current State • Performance • Professionalism • Evolution

  3. 1. Consequences

  4. 2. Experience • Perception • Insight • Improvisation • Common objectives • Common ground • Situational awareness

  5. 3. Ignorantia non excusat “KM is too complex to measure”

  6. 4a. Examples: Medicine Andreas Vesalius 1514-1564

  7. 4b. Examples: Public Health Ellen Swallow Richards 1842-1911 Col. George Waring 1833-1898

  8. 4c. Examples: Exploration Jan 18 1912

  9. 5. Current State

  10. 6. Performance • Scrutiny of failure • Sensitivity to detail • Observability • Outcome focused

  11. 7. Professionalism • Continuity • Progression • Succession • Authority • Integrity • Sanctions • Visibility • Relationships

  12. 8a. Evolution • Abundance • Competition • Sanctions

  13. 8b. Evolution Content People Archivist Editor Curator Cognitive Psychologist Instructional Designer Records Manager Librarian Taxonomist Elearning Manager Indexer Information Architect HR Manager Media Asset Manager Content Manager Secretary Intranet Manager Organisational Development Manager Information Manager Knowledge Manager Digital Preservation Specialist Corporate Communications Mgr HCI Specialist Usability Engineer Database Manager Knowledge Architect Chief Information Officer Ontologist Information Officer Business Manager Researcher Project Manager Analyst Software Developer Business Analyst Systems Analyst Compliance Officers Knowledge Engineer Technology IT Manager Web Developer Business

  14. 8c. Evolution Research Social Reform Sociologists Chemists Suffragettes Chemists Epidemiologists Public Health Campaigners Health Paraprofessionals Workers’ Unions Doctors Dieticians & Nutritionists Home Economists Statisticians Sanitation Chemists Doctors Economists Hospitals Sanitation Engineers Corporate Research & Development Hygiene Manufacturers and Advertisers Sewerage Engineers Sanitation Consultants Public Health Planners Sanitation Manufacturers Public Health Officials Engineering Firms Lawyers and Legislators Polluting Manufacturers Elected Officials City Governments Inspectors Factory Regulators Government Commerce

  15. An 8 Step Argument • Consequences • Experience • Ignorantia non excusat • Examples • Current State • Performance • Professionalism • Evolution

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